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DL 585 G2 4CPU system - No video / POST

 
Perry Lund
Occasional Advisor

DL 585 G2 4CPU system - No video / POST

The system has the correct RAM configuration pulled from a working environment. There are not warning lights to indicate a problem when server is booted up. We simply have no video output to monitor. We tried both video ports front and rear.
3 REPLIES
Perry Lund
Occasional Advisor

Re: DL 585 G2 4CPU system - No video / POST

I have checked the NVRAM switch 6 and followed instructions to clear NVRAM. This did not fix video issue.

The keyboard (PS/2) blinks lights once during POST and the DVD drives attempts boot it appears from lights on drive.

The SmartArray 400 card and 3 SAS drives do not show any lights or indications of being active in what should be initial boot phase.
Michael A. McKenney
Respected Contributor

Re: DL 585 G2 4CPU system - No video / POST

Reduce ram to minimal config. If it POSTS with video, upgrade firmware and add ram back in one bank at a time. Verify each bank has identical modules. Did you verify they are the proper RAM for the 585 G2?
Perry Lund
Occasional Advisor

Re: DL 585 G2 4CPU system - No video / POST

I am using the RAM that came with the system and it is certified HP RAM of the correct speed and specs.