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тАО10-10-2005 08:25 PM
тАО10-10-2005 08:25 PM
DL 760 G2 auto shutdown
i have DL 760 G2 with windows 2003 enterprise edition. My problem is, the server perform auto shutdown when ups R3000XR connected to it. I already uninstall HP Rack and Power Manager 1.1 at that server but same thing happend when i tried to connect back the ups using com port.
Pls help.
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тАО10-11-2005 02:17 PM
тАО10-11-2005 02:17 PM
Re: DL 760 G2 auto shutdown
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тАО10-11-2005 05:23 PM
тАО10-11-2005 05:23 PM
Re: DL 760 G2 auto shutdown
Reset BIOS
Pause Server at POST and connect Cable, see what happened
Verify Cable, good, not Good, HP or third Party?
Safe Mode
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тАО10-12-2005 08:13 AM
тАО10-12-2005 08:13 AM
Re: DL 760 G2 auto shutdown
The ups shutdown only happend on this server.
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тАО10-13-2005 06:01 AM
тАО10-13-2005 06:01 AM
Re: DL 760 G2 auto shutdown
This often happens when the wrong UPS serial cable is used. The server may shut down immediately the serial cable is attached to the comm port. Make sure you have the correct cable and not one from an older Compaq UPS or an APC model. They differ in pinouts from each other so if its wrong then you may auto-shutdown.
The correct serial cable for the R3000XR model ups is part number 204508-001.
I hope this helps.
Brian
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тАО11-16-2005 03:46 AM
тАО11-16-2005 03:46 AM
Re: DL 760 G2 auto shutdown
Hp engineer came and run patches Windows 2003 shutdown/restart fix for HP power management Software.
TQ :)