- Community Home
- >
- Servers and Operating Systems
- >
- ProLiant
- >
- ProLiant Servers (ML,DL,SL)
- >
- DL120 Gen 9: Warning Authentication on this drive ...
-
-
Forums
- Products
- Servers and Operating Systems
- Storage
- Software
- Services
- HPE GreenLake
- Company
- Events
- Webinars
- Partner Solutions and Certifications
- Local Language
- China - 简体中文
- Japan - 日本語
- Korea - 한국어
- Taiwan - 繁體中文
-
- Advancing Life & Work
- Advantage EX
- Alliances
- Around the Storage Block
- HPE Ezmeral: Uncut
- OEM Solutions
- Servers & Systems: The Right Compute
- Tech Insights
- The Cloud Experience Everywhere
- HPE Blog, Austria, Germany & Switzerland
- Blog HPE, France
- HPE Blog, Italy
- HPE Blog, Japan
- HPE Blog, Middle East
- HPE Blog, Latin America
- HPE Blog, Russia
- HPE Blog, Saudi Arabia
- HPE Blog, South Africa
- HPE Blog, UK & Ireland
- HPE Blog, Poland
-
Blogs
- Advancing Life & Work
- Advantage EX
- Alliances
- Around the Storage Block
- HPE Blog, Latin America
- HPE Blog, Middle East
- HPE Blog, Saudi Arabia
- HPE Blog, South Africa
- HPE Blog, UK & Ireland
- HPE Ezmeral: Uncut
- OEM Solutions
- Servers & Systems: The Right Compute
- Tech Insights
- The Cloud Experience Everywhere
-
Information
- Community
- Welcome
- Getting Started
- FAQ
- Ranking Overview
- Rules of Participation
- Tips and Tricks
- Resources
- Announcements
- Email us
- Feedback
- Information Libraries
- Integrated Systems
- Networking
- Servers
- Storage
- Other HPE Sites
- Support Center
- Aruba Airheads Community
- Enterprise.nxt
- HPE Dev Community
- Cloud28+ Community
- Marketplace
-
Forums
-
Forums
-
Blogs
-
Information
-
English
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
08-27-2019 10:03 AM - edited 08-29-2019 09:05 AM
08-27-2019 10:03 AM - edited 08-29-2019 09:05 AM
DL120 Gen 9: Warning Authentication on this drive carrier failed due to a communication error
Hello, I have an issue about DL120 Gen 9 hard drive. I am using Smart Array B140i. My company bought a server DL120 Gen 9 whose drives are SP Solid State Drive 3 years ago. 3 weeks ago, one drive was failed and I replaced that by another same size SP SSD. Unfortunately, I received a warning below:
Warning: Authentication on this drive carrier failed due to a communication error. This may not be an authentic HPE carrier. IO/O operations to the device will not be affected, but the Smart Array Controller will not control LEDs to this device.
I read many guides about troubleshooting gen 9, Server user guide, Quickspecs DL120, but have not figured out a solution. By the way, I want to ask another question:
- What is the consequence if I keep using my server without fixing that warning?
Thank you for your help.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
08-28-2019 02:13 AM
08-28-2019 02:13 AM
Re: DL120 Gen 9: Warning Authentication on this drive carrier failed due to a communication error
Hello
Thank you for contacting us.
I would request you must update the SA controller firmware with the latest if SA controller firmware is not updated with the latest.
As well as update server bios and firmware with the latest.
If the issue still persists after update replace suspected hard drive.
- What is the consequence if I keep using my server without fixing that warning?
Nothing will happen due to this error if apart of this, not any other error.
Please let me know if you have any further queries.
If you feel this was helpful please click the KUDOS! thumb below!
Regards,
I am a HPE Employee
Hewlett Packard Enterprise International
- Communities
- HPE Blogs and Forum
© Copyright 2022 Hewlett Packard Enterprise Development LP