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DL140 (unintentional) re-booting

Paul Berger_3
Occasional Advisor

DL140 (unintentional) re-booting

We are piloting Windows 2003 SBS on a DL140. Each evening I physically power the machine off. Each morning the machine has magical restarted itself.

Perusing the windows event logs indicates the machine has re-started at midnight.

Has anyone else seen this bizarre behaviour?

Help if you can.

Thanks,
PB


17 REPLIES
JohnWRuffo
Honored Contributor

Re: DL140 (unintentional) re-booting

Paul:

I would think that the system was trying to get maximum uptime! LOL

Seriously though, you are likely getting a Wake on LAN (WOL) function that is waking the server up. The Spec says that is that so long as the server has power (i.e., plugged in) the WOL feature is "Active"
Read: http://wwss1pro.compaq.com/support/reference_library/viewdocument.asp?source=CN0418W.xml&dt=9

http://wwss1pro.compaq.com/support/reference_library/viewdocument.asp?source=EL031104_CW01.xml&dt=3

I am pretty sure the WOL can be disabled...
Enjoy!
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Paul Berger_3
Occasional Advisor

Re: DL140 (unintentional) re-booting

I disabled the WOL setting. I'll give you holler tommorrow to let you know how I made out. (Maximum server uptime indeed.)

Thanks for your help so far!

PB
Prashant (I am Back)
Honored Contributor

Re: DL140 (unintentional) re-booting

Hi,

Did you check for any iml logs on server ?

Regards,
Prashant S.
Nothing is impossible
JohnWRuffo
Honored Contributor

Re: DL140 (unintentional) re-booting

Hmmm.. this was just released: http://h18023.www1.hp.com/support/files/server/us/download/20695.html

I dont think it solves your issue... but its always nice to stay up to date!
Enjoy!
__________________________________________
Was the post useful? Click on the white KUDOS! Star.

Do you need help with your HP product?
Try this: http://www.hp.com/support/hpgt
Paul Berger_3
Occasional Advisor

Re: DL140 (unintentional) re-booting

I'm not getting anywhere. While I did disengage WOL, the machine still "cold" started this morning at 12:00 a.m.

I looked at something called the IPMI logs. "No event in BMC SEL" was the message.

I'm miffed.

Thanks,
PB
JohnWRuffo
Honored Contributor

Re: DL140 (unintentional) re-booting

Is this server connected to a UPS? Is the UPS power cycling at midnight?
Enjoy!
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Do you need help with your HP product?
Try this: http://www.hp.com/support/hpgt
Paul Berger_3
Occasional Advisor

Re: DL140 (unintentional) re-booting

The DL140 was in fact connected to an UPS. Before leaving last night I hard wired it to a simple wall receptacle. And again it hard booted at 12:00 a.m.

I'm still scratching my head.

PB
Prashant (I am Back)
Honored Contributor

Re: DL140 (unintentional) re-booting

Hi Paul,

Can you attach the Survey.txt of same server on this post.

Regards,
Prashant S.
Nothing is impossible
Paul Berger_3
Occasional Advisor

Re: DL140 (unintentional) re-booting

Where do I find this survey file? You also inquired about another IML log file but I'm not sure what that is nor where it might be.

Thanks,
PB
Ahmad Abdullah
Occasional Visitor

Re: DL140 (unintentional) re-booting

Hi!

I have the exact same problem.
My DL140 starts itself automatically every midnight. Only a keyboard and mouse is connected, no LAN, no monitor.

Also, it once did shut down by itself, but I do not remember if this happened at midnight or not. It was a "nice" shutdown, e.g. "Windows is shutting down...", just like if the power button had been pressed.

Weird !? Is this a WOL bug or what?

Regards / AA
Paul Berger_3
Occasional Advisor

Re: DL140 (unintentional) re-booting

...it is a BOIS bug that is still in beta, that HP is working on.

(You will likely not be able to move your machine into production until the BIOS patch goes "production".)

PB
JohnWRuffo
Honored Contributor

Re: DL140 (unintentional) re-booting

Paul:

Did you get an ETA for the bios from HP?
Enjoy!
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Paul Berger_3
Occasional Advisor

Re: DL140 (unintentional) re-booting

...no and it's incredibly frustrating. At our shop we've been unable to go into production for more than 8 weeks now!

I think we were one of the first to stumble on to this problem. HP has been very quiet as to why this is occurring even after we've spent considerable time helping them address and troubleshoot the issue. Phooey.

PB

Ahmad Abdullah
Occasional Visitor

Re: DL140 (unintentional) re-booting

OK, that's bad! Does it help to downgrade to any previous bios version?

Thanks,

AA
Paul Berger_3
Occasional Advisor

Re: DL140 (unintentional) re-booting

We've tried a few different BIOS versions. I wouldn't waste my time. HP claims to have a production BIOS patch ready shortly.
PB
JohnWRuffo
Honored Contributor

Re: DL140 (unintentional) re-booting

Paul:

Just saw this Bios Update! Yeah!

http://h18023.www1.hp.com/support/files/Server/us/download/21436.html
Enjoy!
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Hank Ratzesberger
Occasional Contributor

Re: DL140 (unintentional) re-booting

We are running our system at a seismic collection station. It is in a climate controlled concrete hut. When we had nearby lightning strikes, it was rebooting. It is behind a UPS. It continues to reboot without explanation. A sun netra powered by 48v battery has no apparent problems (nor does another compaq in the same rack).

I am not running SMS, the system load is, I think, reasonable.

Is there something I can look at which would indicate why the reboot?

Thanks,
Hank