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DL160 G6 Windows Volume Activation Issue

CHARL13
Occasional Advisor

DL160 G6 Windows Volume Activation Issue

Hi There

 

I have a DL160 G6 which is running Server 2008 R2.  We are using KMS as our activation method, however when I attempt to activate windows I get the error:

 

The Software Licensing Service reported that the computer could not be activated with a Volume license product key. Volume licensed systems require upgrading from a qualified operating system. Please contact your system administrator or use a different type of key.

 

On further investigation I found that this is probably due to the SLIC table in the BIOS being set to 2.0 (Vista and Server 2008) rather than 2.1 (Windows 7 and Server 2008 R2).  I have updated all of the firmware and BIOS with no joy.  I can't see any manual way of changing this either.

 

Can anyone offer any insight into this?

 

Thanks

7 REPLIES
scharchouf
Trusted Contributor

Re: DL160 G6 Windows Volume Activation Issue

So the First Question is: the OS is from HP or no?

if it's from HP so you don't need product Key because it's an OEM version and the Product Key is taged on system Board and must be Activated automatically.

I work for HP
A quick resolution to technical issues for your HP Enterprise products is just a click away HP Support Center Knowledge-base
See Self Help Post for more details

CHARL13
Occasional Advisor

Re: DL160 G6 Windows Volume Activation Issue

Hi

 

scharchouf
Trusted Contributor

Re: DL160 G6 Windows Volume Activation Issue

Ok, please check the BIOS version and check if the serial number is taged on Motherboard, you can see this information under RBSU[Rom Based Setup Utility].

 

Follow install instruction to update BIOS using this link :

 

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=3884344&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D1%257CswItem%253DMTX_c82b39d8e3044b3d8cafcb010b%257CswEnvOID%253D54%257CitemLocale%253D%257CswLang%253D%257Cmode%253D4%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vig...

 

 

another question the motherboard has been changed?

I work for HP
A quick resolution to technical issues for your HP Enterprise products is just a click away HP Support Center Knowledge-base
See Self Help Post for more details

CHARL13
Occasional Advisor

Re: DL160 G6 Windows Volume Activation Issue

I can confirm the BIOS version is HP O33 01/10/2012 and the serial number is coded into the motherboard.  I'm guessing as the serial number matches the chassis that the motherboard is the original?

 

Many thanks

xmate
Valued Contributor

Re: DL160 G6 Windows Volume Activation Issue

Can you please download and run MGADiag Microsoft utility from the link http://go.microsoft.com/fwlink/?LinkID=52012

Run it, go to a Windows tab and click Copy button.

Paste info txt file and find lines looking like

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: Yes

 And post them here.

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CHARL13
Occasional Advisor

Re: DL160 G6 Windows Volume Activation Issue

As requested.

 

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, inconsistent OEMID or OEMTableID
Windows marker version: N/A
OEMID and OEMTableID Consistent: no
BIOS Information:
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   HP      ProLiant
  FACP   HP      ProLiant
  HPET   HP      ProLiant
  BOOT   HP      ProLiant
  MCFG   HP      ProLiant
  SPCR   HP      ProLiant
  SPMI   HP      ProLiant
  SLIC   HP      SLIC0958
  OEMB   HP      ProLiant
  DMAR   AMI  OEMDMAR
  SSDT   HP      ProLiant
  EINJ   HP  ProLiant
  BERT   HP  ProLiant
  ERST   HP  ProLiant
  HEST   HP  ProLiant

CHARL13
Occasional Advisor

Re: DL160 G6 Windows Volume Activation Issue

So it seems that this isn't one isolated machine.  It appears to be across multiple.