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тАО06-21-2021 01:45 AM
тАО06-21-2021 01:45 AM
DL160 Random Restarts
I have a DL160 with Server 2019 on it, all up top date. All firmware is up to date (as of last week) across iLo, BIOS, IE, NIC, Drives etc.
For some reason the server will just restart at random times - usually 5-7 day intervals. There is nothing in th any of the windows logs (just the previous shurdown was unexpected at restart) & no dump files are created.
In the ilo log, immediately before the restart is "Host REST Login: " & "Host REST Logout"
There is nothing in the iML the hardware states in the iLo are all OK, there is no power event & there is no thermal issue.
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тАО06-21-2021 09:59 PM
тАО06-21-2021 09:59 PM
Re: DL160 Random Restarts
Hello,
I tried to check for the advisories/articles related to this issue on DL160 server, unfortunately I do not see anything for this specific server. However I found these two advisories which may give you some ideia related to the issue that you are facing.
https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00050465en_us
https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00060570en_us
Hope it helps!
Note: "While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company."
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тАО06-23-2021 02:04 AM
тАО06-23-2021 02:04 AM
Re: DL160 Random Restarts
BTW - Its a Gen10
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тАО06-23-2021 02:11 AM
тАО06-23-2021 02:11 AM
Re: DL160 Random Restarts
Hello,
Please do ensure that the BIOS is updated to the latest.
Also, please do modify the below changes in the BIOS.
тАв Reboot the server and tap F9 to get into System Utilities (BIOS)
тАв Select System Configuration
тАв Select BIOS/Platform Configuration (RBSU)
тАв Select Workload Profile > Hit the enter key on the drop-down menu thatтАЩs visible on the right hand side
тАв Chose Virtualization тАУ Max Performance
тАв Select F10 тАУ Save at the bottom for the settings to be saved.
тАв Reboot the server
https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00050465en_us
Thanks.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО07-14-2021 09:40 AM
тАО07-14-2021 09:40 AM
Re: DL160 Random Restarts
Sorry abvout the delay in responding, Ive just been leaving things to see what happen
Ive done that and set the workload profile to Virtualization max Performance, and its made no difference, it still randomly shuts down and restarts around about every 7 days