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09-04-2019 01:18 AM
09-04-2019 01:18 AM
DL160 with P420 - CACHE STATUS PROBLEM DETECTED
We have som problem with our DL160 Gen8 server with a Smart Array P420 disk controller.
Suddenly it started reporting like this:
------------------------------------------------
root# /usr/sbin/hpssacli ctrl all show config
Smart Array P420 in Slot 2 (sn: PDSXK0BRH6H3EQ)
CACHE STATUS PROBLEM DETECTED: The cache on this controller has a problem.
To prevent data loss, configuration changes to
this controller are not allowed.
Please replace the cache to be able to continue
to configure this controller.
------------------------------------------------
We changed the cache module but the error message is still there.
The server works as normal.
Anyone who has any idea what to do?
Thanks, Dan Erik
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09-04-2019 11:59 AM
09-04-2019 11:59 AM
Re: DL160 with P420 - CACHE STATUS PROBLEM DETECTED
As the message says, this is a cache problem, if the module is already replaced and still getting this message you may try with a new one since some parts are DOA (dead on arrival), if not then try clearing the logs.
Regards.
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09-05-2019 12:19 AM
09-05-2019 12:19 AM
Re: DL160 with P420 - CACHE STATUS PROBLEM DETECTED
Hi,
Can you please attach AHS log to review.
Regards,
Sudhir

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09-05-2019 07:30 AM
09-05-2019 07:30 AM
Re: DL160 with P420 - CACHE STATUS PROBLEM DETECTED
Thanks for you answer.
My log looks like this for 2019:
0007 Caution 20:28 09/02/2019 20:28 09/02/2019 0001
LOG: POST Error: 1611-Fan 6 Warning
0008 Caution 20:28 09/02/2019 20:28 09/02/2019 0001
LOG: POST Error: Fan Solution Not Fully Redundant
0009 Caution 20:28 09/02/2019 20:28 09/02/2019 0001
LOG: POST Error: 1726-Slot X Drive Array - Cache Memory Size or Battery Presence Has Changed - Cache Module configuration has automatically been updated.
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09-05-2019 07:31 AM
09-05-2019 07:31 AM
Re: DL160 with P420 - CACHE STATUS PROBLEM DETECTED
Myabe a battery change is the medicine....
/Dan Erik
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