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DL180 G6 - temp issue

Sirajul haque
Frequent Advisor

DL180 G6 - temp issue

DL180 G6 server - shutsdown because of over temp (Server is placed in a room where temp is above normal)

Is there a BIOS setting that controls this, where one server might have a different "maximum shutdown temperature" setting than the other?

Also finds below said error:

Event Sensor Type: 04 (Fan)
Event Sensor Number: 17
Event Dir Type: 01
Event Data: 59 FF F0



Checked below said link:
Advisory: ProLiant DL165/SL165 G7-Series Servers - Abnormal System Event Logs Will Be Generated in Lights-Out 100 Management Page Whenever the BMC Generic Firmware Is Updated
http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c02757928&lang=en&cc=us&taskId=101&prodSeriesId=4142934&prodTypeId=15351&printver=true

 

Also from above said error, how can we makeout which fan is causing the issue?

 

 

Any help is appreciated.

Though I work for HP, I do not represent HP here :)
1 REPLY
Suman_1978
HPE Pro

Re: DL180 G6 - temp issue

Hi,

 

There is no setting in BIOS to control temperature or threshold.

 

According to IPMI v1.0 Sensor Types and Sensor-specific Event Offsets:

Event Sensor Type: 04 (Fan)
Sensor Type Code 04h is for fan (it dosent mean fan#4 has failed) it could be any fan.


Event Dir Type: 01
Event Types 01h is for Threshold, is either Upper Critical or Lower Critical

 

I am not sure about the other two parameters:

Event Sensor Number: 17
Event Data: 59 FF F0

 

But I would suggest looking at the latest LO100 firmware release, it has some fixes and enhancements "Resolved an issue where warm IPMI reset watchdogs/exceptions were executing cold resets instead of warm resets."

 

Thanks