ProLiant Servers (ML,DL,SL)

DL180 Gen9 - Server Critical Fault

 
rsilvabr
New Member

DL180 Gen9 - Server Critical Fault

Hello,

My DL180 Gen 9 after 2 days off, return with this error:

Server Critical Fault (Service Information: Power On Fault, Power Backplanes, Power Backplane 1 (04h))

How to fix this?

Regards

3 REPLIES 3
Erdogan Temur
HPE Pro

Re: DL180 Gen9 - Server Critical Fault

Hello,

First of all you have to do Service Pack for ProLiant update. if problem persist replace power backplane.

http://h17007.www1.hpe.com/us/en/enterprise/servers/products/service_pack/spp/index.aspx

 

Kind Regards,
Erdogan.
No support by private messages. Please ask the forum!

Accept or Kudo

CGG_99
New Member

Re: DL180 Gen9 - Server Critical Fault

Me ocurre lo mismo. ¿como lo solucionaste?

sudhirsingh
HPE Pro

Re: DL180 Gen9 - Server Critical Fault

@rsilvabr 

Seems like there is bad Power supply, Power supply backplane or a bad system board.

Try to isolate these components.

If unable to isolate, open a support case with HPE.

Regards,

Sudhir

While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company

>Accept or Kudo