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DL180G6 problem with RAID

RocketHP
Occasional Advisor

DL180G6 problem with RAID

10 HDD 146 GB SAS in HotSwap Bay. 8 are in RAID50, 2 are in Online HotSpare, drive bay 9 and drive bay 10.

Controller Status OK
Controller Smart Array P212
Slot 1
Controller Serial Number PACCP9SXM7L0
Bus Interface PCI
RAID 6 (ADG) Status Disabled
Firmware Version 2.00
Rebuild Priority Medium
Transformation Priority Medium
Surface Scan Delay 15 sec
RAID 6/60 Alternate Inconsistency Repair Policy Disabled
RAID 5/6/50/60 Degraded Mode Performance Optimization Disabled
Physical Drive Request Elevator Sort Enabled
Monitor and Performance Analysis Delay 60 min
Maximum Drive Request Queue Depth Automatic
Number of Ports 2 (1 Internal / 1 External)
Number of Arrays 1
Number of Logical Drives 1
Number of Physical Drives 10
Array Accelerator Present True
Cache Status OK
Array Accelerator (Cache) Ratio 50% Read / 50% Write
Total Cache Size 256 MB
Cache Backup Power Source Batteries
Battery/Capacitor Pack Count 1
Battery/Capacitor Status OK
Arrays
SAS Array A with Spare - 1 Logical Drive(s)
Logical Drive(s) / Local OS Access Name
Logical Drive 1 (820.2 GB, RAID 50 - NPG: 2) \\.\PhysicalDrive0
Assigned Drives
146 GB 2-Port SAS Drive at Port 1I : Box 1 : Bay 1
146 GB 2-Port SAS Drive at Port 1I : Box 1 : Bay 2
146 GB 2-Port SAS Drive at Port 1I : Box 1 : Bay 3
146 GB 2-Port SAS Drive at Port 1I : Box 1 : Bay 4
146 GB 2-Port SAS Drive at Port 1I : Box 1 : Bay 5
146 GB 2-Port SAS Drive at Port 1I : Box 1 : Bay 6
146 GB 2-Port SAS Drive at Port 1I : Box 1 : Bay 7
146 GB 2-Port SAS Drive at Port 1I : Box 1 : Bay 8
Unassigned Drives
None
Spare Drives
146 GB 2-Port SAS Drive at Port 1I : Box 1 : Bay 9 (Spare)
146 GB 2-Port SAS Drive at Port 1I : Box 1 : Bay 10 (Spare)

Periodically there is an error in system:
Cissesrv 24595

A drive failure notification has been received for the SAS physical drive located in bay 9. This drive can be found in box 1 which is connected to port 1I of the array controller P212 located in server slot 1. The failure reason received from the HP Smart Array firmware is: REMOVED_IN_HOT_PLUG.

And in 4-5 seconds there is a following message:

A SAS physical drive located in bay 9 was inserted. The drive can be found in box 1 which is attached to port 1I of array controller P212 located in server slot 1.
9 REPLIES
Glenn Matthys
Frequent Advisor

Re: DL180G6 problem with RAID

Sounds like a bad connection to me, have you tried removing the drive in bay 9 and refitting it?

If that doesn't help either the drive is malfunctioning or has a bad connector, or the backplane has a bad connector.
RocketHP
Occasional Advisor

Re: DL180G6 problem with RAID

Yet did not try. I will try to swap disks in bay 9 and drive bay 10, if in drive bay 10 situation that repeats quits that the disk is faulty, truly?
Glenn Matthys
Frequent Advisor

Re: DL180G6 problem with RAID

Yes.
RocketHP
Occasional Advisor

Re: DL180G6 problem with RAID

Has swapped disks 9 and 10, the same result, the message for drive bay 9. Arises about 1 time a day. What it is possible to make with it? It is faulty drive bay 9?
Glenn Matthys
Frequent Advisor

Re: DL180G6 problem with RAID

Then it sounds like you have a bad backplane. You could try re-fitting the cabling that goes from the backplane to the controller, but I doubt that will help. You should contact HP support and swap the backplane.
JMK-HP
Occasional Advisor

Re: DL180G6 problem with RAID

Can you clarify if your system has a 12 LFF (3.5" drives) backplane or a 25 SFF (2.5" drives) backplane?
RocketHP
Occasional Advisor

Re: DL180G6 problem with RAID

12 LFF
JMK-HP
Occasional Advisor

Re: DL180G6 problem with RAID

Have you initiated a service event with HP Services to have the backplane swapped out? We think that is the logical next step.

If that does not resolve it, we will need to investigate more closely and understand more details of your configuration. This failure is not anything we have observed during testing of our storage firmwares and functionality.
RocketHP
Occasional Advisor

Re: DL180G6 problem with RAID

The server is not present possibility simply to disable and give to service centre HP, its operating mode 24*7. Think we will simply refuse usage drive bay â 9. I will rearrange it in the following free slot. Complicates still that that the given forum is not intended for the Russian consumers. Therefore if to access that only in the authorised service centre, and we with replacement backplane can have complexities, replacement or finding-out of a cause of a failure drive bay â 9 can last very long. As a fault floating.

Russia, Samara.