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DL185 with SC44GE SAS Controller - Logical Disk Manager never connects

RandyHollaway
Occasional Visitor

DL185 with SC44GE SAS Controller - Logical Disk Manager never connects

Brand new out of the box, DL185 with SC44GE SAS card in slot 1.

When you right mouse on My Computer, choose Manage, then click on Disk Management on the left hand side, the right hand side never populates and does notshows all the drives. The status bar says, "Connecting to Logical Disk Manager Service".

And in the system log, Event ID 11 records: Source:LSI_SAS. The driver detected a controller error on\Device\RaidPort1.

And yet, Disk Defrag connects and see the drives, Explorer see the drives, and Array configurator see the drives.

I have re-applied Server 2003 SP2 without any luck.

I have applied the latest drivers/firmware/bios - nadda.

I had a ticket open, but I waited four days and got no where.

Has anyone had this problem? If so, how to fix?

Tia,
RandyH