DL20 Gen10 fan noise 40% after install E208i-a RAID card

[junliang]

Hi,

Server arrived without any RAID card, thus ordered E208i-a card.

While waiting for RAID card to arrive, test install and run windows 2019 with software RAID SR100i. Everything run quiet with fan speed <10%.

When E208I-a arrived, installed, fresh install windows 2019. After all drivers installed, with Agentless Management Service installed too. However fan speed still high 40-45% even when idle for >10mins.

Updated ILO5 to latest 2.44.

Updated E208i-a firmware to latest v3.53 (was v3.00). Issue of fan noise still persist.

Any help appreciated. thanks!

[Suman_1978]

Hi,

Similar issue is discussed in our community.
https://community.hpe.com/t5/ProLiant-Servers-ML-DL-SL/HPE-DL20-Gen10-Fan-3-noise-status-is-at-65/td-p/7114888
https://community.hpe.com/t5/ProLiant-Servers-ML-DL-SL/ProLiant-DL20-Gen10-very-noisy/td-p/7082356
https://community.hpe.com/t5/ProLiant-Servers-ML-DL-SL/HPE-DL20-Gen10-Terrible-Fan-Noise/td-p/7123522

Please update BIOS, 

Thank You!
https://support.hpe.com/hpesc/public/home

[junliang]

Hi,

BIOS already latest version U43 V2.20 (10/27/2020).

Below is firmware version all updated. 

I even re-install firmware on BIOS, SPS, iLO5.

Drive HPG8
Drive HPG8
Embedded Video Controller 2.5
HPE Ethernet 1Gb 2-port 361i Adapter NIC 1.2688.0 
HPE Smart Array E208i-a SR Gen10 3.53
iLO 5 2.44 Apr 30 2021
Intelligent Platform Abstraction Data 14.1.0 Build 18
Intelligent Provisioning 3.52.37
Power Management Controller Firmware 1.0.7
Power Management Controller FW Bootloader 1.1
Redundant System ROM U43 v2.20 (10/27/2020)
Server Platform Services (SPS) Firmware 5.1.4.208
System Programmable Logic Device
System ROM U43 v2.20 (10/27/2020) 

ams.exe 2.41.0.0 agentless management service

[ioanniskok]

Please advise on the solution for this issue as i have the same isssue on brand new server