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05-25-2021 06:56 AM
05-25-2021 06:56 AM
DL20 Gen10 fan noise 40% after install E208i-a RAID card
Hi,
Server arrived without any RAID card, thus ordered E208i-a card.
While waiting for RAID card to arrive, test install and run windows 2019 with software RAID SR100i. Everything run quiet with fan speed <10%.
When E208I-a arrived, installed, fresh install windows 2019. After all drivers installed, with Agentless Management Service installed too. However fan speed still high 40-45% even when idle for >10mins.
Updated ILO5 to latest 2.44.
Updated E208i-a firmware to latest v3.53 (was v3.00). Issue of fan noise still persist.
Any help appreciated. thanks!
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05-25-2021 07:52 AM
05-25-2021 07:52 AM
Re: DL20 Gen10 fan noise 40% after install E208i-a RAID card
Hi,
Similar issue is discussed in our community.
https://community.hpe.com/t5/ProLiant-Servers-ML-DL-SL/HPE-DL20-Gen10-Fan-3-noise-status-is-at-65/td-p/7114888
https://community.hpe.com/t5/ProLiant-Servers-ML-DL-SL/ProLiant-DL20-Gen10-very-noisy/td-p/7082356
https://community.hpe.com/t5/ProLiant-Servers-ML-DL-SL/HPE-DL20-Gen10-Terrible-Fan-Noise/td-p/7123522
Please update BIOS,
Thank You!
https://support.hpe.com/hpesc/public/home
I work for HPE
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05-26-2021 08:12 PM
05-26-2021 08:12 PM
Re: DL20 Gen10 fan noise 40% after install E208i-a RAID card
Hi,
BIOS already latest version U43 V2.20 (10/27/2020).
Below is firmware version all updated.
I even re-install firmware on BIOS, SPS, iLO5.
Drive HPG8
Drive HPG8
Embedded Video Controller 2.5
HPE Ethernet 1Gb 2-port 361i Adapter NIC 1.2688.0
HPE Smart Array E208i-a SR Gen10 3.53
iLO 5 2.44 Apr 30 2021
Intelligent Platform Abstraction Data 14.1.0 Build 18
Intelligent Provisioning 3.52.37
Power Management Controller Firmware 1.0.7
Power Management Controller FW Bootloader 1.1
Redundant System ROM U43 v2.20 (10/27/2020)
Server Platform Services (SPS) Firmware 5.1.4.208
System Programmable Logic Device
System ROM U43 v2.20 (10/27/2020)
ams.exe 2.41.0.0 agentless management service
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10-04-2021 08:41 AM
10-04-2021 08:41 AM
Re: DL20 Gen10 fan noise 40% after install E208i-a RAID card
Please advise on the solution for this issue as i have the same isssue on brand new server
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