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02-05-2014 02:20 AM
02-05-2014 02:20 AM
DL320e v2 Performance with P222 thermal shutdown
Hi,
Since the get go (December 2013) the PCI Slot 1 temperature for the P222 reporting has been off and states 80+ degreesC. Is it is reporting in F and DL ILO not converting to C?
Anyway I thought no bother, until last night I got 3 alerts from ILO (Critical, Info, Repaired):
EVENT (04 Feb 21:20): Automatic Operating System Shutdown Initiated Due to Overheat Condition
EVENT (04 Feb 21:21): Automatic Operating System Shutdown Due to Overheat Aborted
EVENT (04 Feb 21:21): Automatic Operating System Shutdown Initiated Due to Overheat Condition
ilo, 1.32 Nov 05 2013 | ProLiant DL320e Gen8 v2, P80 09/01/2013
Controller in Slot 1
- Controller Status OK Serial Number PDSXH0ARH5M1SF Model HP Smart Array P222 Controller Firmware Version 4.68 Cache Module Status OKCache Module Serial Number PBKUA0BRH5N0YE Cache Module Memory
524288 KB
Sensor Location X Y Status Reading Thresholds
01-Inlet Ambient Ambient 11 1 OK 19C Caution: 42C; Critical: 46C
02-CPU 1 CPU 13 6 OK 40C Caution: 70C; Critical: N/A
03-P1 DIMM 1-4 Memory 11 6 OK 25C Caution: 87C; Critical: N/A
04-HD Max System 5 3 OK 35C Caution: 60C; Critical: N/A
05-Chipset System 11 10 OK 43C Caution: 105C; Critical: N/A
07-VR P1 System 14 3 OK 30C Caution: 115C; Critical: 120C
08-Supercap Max System 7 14 OK 24C Caution: 65C; Critical: N/A
09-iLO Zone System 14 14 OK 41C Caution: 77C; Critical: 82C
11-LOM Zone System 11 15 OK 36C Caution: 68C; Critical: 73C
12-PCI 1 I/O Board 10 12 OK 84C Caution: 100C; Critical: N/A
14-PCI 1 Zone I/O Board 11 14 OK 36C Caution: 69C; Critical: 74C
15-PCI 2 Zone I/O Board 12 14 OK 34C Caution: 73C; Critical: 78C
16-System Board System 13 8 OK 25C Caution: 68C; Critical: 73C
17-Sys Exhaust Chassis 14 15 OK 32C Caution: 67C; Critical: 72C
And in fahrenheit:
Sensor Location X Y Status Reading Thresholds
01-Inlet Ambient Ambient 11 1 OK 64F Caution: 108F; Critical: 115F
02-CPU 1 CPU 13 6 OK 104F Caution: 158F; Critical: N/A
03-P1 DIMM 1-4 Memory 11 6 OK 77F Caution: 189F; Critical: N/A
04-HD Max System 5 3 OK 95F Caution: 140F; Critical: N/A
05-Chipset System 11 10 OK 109F Caution: 221F; Critical: N/A
07-VR P1 System 14 3 OK 86F Caution: 239F; Critical: 248F
08-Supercap Max System 7 14 OK 75F Caution: 149F; Critical: N/A
09-iLO Zone System 14 14 OK 106F Caution: 171F; Critical: 180F
11-LOM Zone System 11 15 OK 97F Caution: 154F; Critical: 163F
12-PCI 1 I/O Board 10 12 OK 185F Caution: 212F; Critical: N/A
14-PCI 1 Zone I/O Board 11 14 OK 97F Caution: 156F; Critical: 165F
15-PCI 2 Zone I/O Board 12 14 OK 93F Caution: 163F; Critical: 172F
16-System Board System 13 8 OK 77F Caution: 154F; Critical: 163F
17-Sys Exhaust Chassis 14 15 OK 90F Caution: 153F; Critical: 162F
Have checked with my fingers and it's not above 50c (generally one can't hold one's finger on something much hotter than 50C). Is this a firmware issue with the P222?
Thanks,
Al
p.s. the formatting of the message was much nice before but HP forums won't let you copy and past their own HTML from ILO into this forum :-/
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02-05-2014 07:44 AM - edited 02-05-2014 07:44 AM
02-05-2014 07:44 AM - edited 02-05-2014 07:44 AM
Re: DL320e v2 Performance with P222 thermal shutdown
The P42x cards do run very hot. Their setpoint in iLO is 85ºC and iLO uses its PID (Proportional Integral Derivative) algorithm to control the system FANs and keeps the card at or below 85ºC all the time.
I'm wondering if the card is truly heating up or this is just a false reporting. Have you ever seen the card above 85ºC ?
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02-05-2014 08:00 AM
02-05-2014 08:00 AM
Re: DL320e v2 Performance with P222 thermal shutdown
Okay so it is RAID5 but it's sitting there mostly idle. All other components are running at around 30-40 in an ambient of 19 - first time last night the ILO email alert came through. T-Op to T-Max is quite little.
I've got another P222 on order and hopefully that one has a low profile backplate and I can swap this over to the other slot which will be more in line with the CPU HS/F exit flow.
For now I might ramp up the FAN speeds - power profile is low power so it might not be spining up fast enough to clear the air past the P222.
I wrote into tech support but he said unsupport drives was the issue :-/ If you can point me to 2TB SFF and 1TB SSDs then I'll take those instead. I'm using HP Caddies.
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02-05-2014 08:08 AM - edited 02-05-2014 08:09 AM
02-05-2014 08:08 AM - edited 02-05-2014 08:09 AM
Re: DL320e v2 Performance with P222 thermal shutdown
Unsupported drives could be an issue.
The P222 card performs surface scan on the drives while the array is in idle and this process is enough to keep the card warm. The Slot-2 on that system is PCIe x4 only so, your P420 card will be definetely running cooler due to lower bandwidth but, the storage performance will be impacted.
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