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DL320s comes with wrong rack mounting kit

Tony Ramsek
Occasional Visitor

DL320s comes with wrong rack mounting kit

The new DL320S (2U server with 12 drive bays) seems to have come with a bad rack mounting kit.

This documentation says “Installation and racking are simplified with an ambidextrous cable management arm and a quick-deploy rail solution.” (Which, if true, would be great.)
http://h20271.www2.hp.com/SMB-AP/cache/445354-0-0-190-121.html


But when I received the 320s, it came with a MSA Universal Kit, which does not allow the server to be pulled out of the cage.
http://h18004.www1.hp.com/products/quickspecs/12571_na/12571_na.html

I presume that the MSA unit does not have any TOP MOUNTED accessibility, therefore it doesn’t need to be pulled out of the rack/cage. However the 320s (LIKE THE DL380) has a top mounted accessible cover and needs to be pulled out of the cage for troubleshooting. Thanks,

I hope that they sent me the wrong kit or at least I can but a workable kit.

Any ideas? I have a case open on this (#3218005439), but can anyone else help? Thanks.
1 REPLY
cscherb
Advisor

Re: DL320s comes with wrong rack mounting kit

I received an DL320s with the same kit you mentioned. Did the case you opened had any results ?