DL360 Blue screen

[Biff]

New out of the box DL360 w/ P410i controller
Blue screens when running the setup.
Stop 0x000000A (0x00000010, 0x00000000,0x805527bc)
Standard setup process Run smartstart, copies win2oo3 cd reboots itself, comes up to the Installing windows screen with the count down and the duration, starts copying frivers then blue screens
Any Ideas?

[Michal Kapalka (mikap)]

hi,

which version of smartstart did you used for the installation ???

Current should be 8.50

mikap

[Biff]

Started with 8.4 built a new 8.5 attempted to build with win2k3 stand, enterprise and R2 32bit ver's same dump every time
pulled the box apart reseated everything that I could reseat.

[Erdogan Temur]

Hi Biff,

Unable to Install Microsoft Windows 2003 Due to a BSOD 0x0000000A
Issue

The following behavior may be experienced while installing Microsoft Windows 2003. The customer starts the installation and an issue may happen when the server reboots after copying files that are necessary to continue. Right after the server rebooted, the devices installation process starts and a blue screen may appear.

Sample of one of the BSODs that may appear:

IRQL NOT LESS OR EQUAL stop 0x0000000A


Solution

If the server gets the blue screen at this point (during installing the devices), the issue can be fixed performing the following workaround:

Reboot the machine and get into BIOS.

Go to System Options â Processor Options â Intel Hyper threading . Disable this option.

Go back to Processor Options and choose Core Disabling . Then choose One core .

Save the changes and reboot the server. Continue with the installation as normal.

This server works with multi-core processing and the Microsoft Windows versions that do not come with R2 do not support this feature. After we have the operating system installed, we need to apply the service pack (SP) to the machine in order to enable the previous features we had to disable to continue with the installation. The reason is that now the server has the SP2 installed and the operating system will be able to deal with multi-core processing. Keep in mind that if the behavior is different, that is, the server is not giving you blue screens or is not failing at the installation point mentioned, this workaround may not work. Also remember that this is a workaround process and that the system is supported only on R2.


That will also fix the problem :) Remember to assign points to answers that helped in your problem. So the forum stays alive...

[Taifur]

Hi,

Try to check that issue by installing windows 2003 R2 with built in SP2 CD. I hope it will resolve ur issue.

Cheers//
Taifur