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тАО05-24-2006 12:56 AM
тАО05-24-2006 12:56 AM
DL360 G1 Problems - {DL360 Gen1 PIII Xeon 800 Rack UK (161080-031)}
I have a DL360 G1 with some strange issues. We were getting intermittent problems where the disks (one or both) were going off line and many and various errors were being reported in the logs. I read another thread that explains that there are believe to be inherent problems with this model but I continued with the repair anyway. Although I have replaced most parts in the server the server will still not work.
This is the basis of my problem:
I have done a system erase. With two 18GB disks installed I have SmartStarted it and brought up the ACU. From there I can see the two disks and I select the default RAID 1 option and save the config. At this point both disks disappear and it tells me that there are no disks connected. Weird as they were just there!
So far I have: flashed the firmwares using maintenance CD; replaced system board; replaced array board; replaced hard drives; replaced SCSI backplane; replaced power supply.
Since I have almost replaced the whole server I am now stumped. I'm thinking that due to my spare parts mostly being reconditioned (and hopefully tested!), that maybe I was sent a duff system board as my replacement. So I'm about to order another main board.
Has anyone any suggestions or ideas about this problem.
I'm at the end of my patience with it!
Thanks
Marc
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тАО05-24-2006 02:11 AM
тАО05-24-2006 02:11 AM
Re: DL360 G1 Problems - {DL360 Gen1 PIII Xeon 800 Rack UK (161080-031)}
Barring that, SCSI backplane or cables seem a likely culprit if the drives are disappearing.
Good luck.
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тАО05-24-2006 02:20 AM
тАО05-24-2006 02:20 AM
Re: DL360 G1 Problems - {DL360 Gen1 PIII Xeon 800 Rack UK (161080-031)}
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тАО05-24-2006 07:56 AM
тАО05-24-2006 07:56 AM
Re: DL360 G1 Problems - {DL360 Gen1 PIII Xeon 800 Rack UK (161080-031)}
What kind of error are logged under iml? when you are going through all this.
Since you are saying you have replaced most of the parts and problem is also intermitent. How about runnning server in loops for system board and disk test. I am not saying it will sureley help but we can try it.
Prashant S.
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тАО05-24-2006 08:15 PM
тАО05-24-2006 08:15 PM
Re: DL360 G1 Problems - {DL360 Gen1 PIII Xeon 800 Rack UK (161080-031)}
It't just like the problem mentioned these discussions:
http://www.tek-tips.com/viewthread.cfm?qid=1194815&page=1
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=763779
I feel that we may need to scrap the server but I don't like to give up that easily.
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тАО05-25-2006 03:54 AM
тАО05-25-2006 03:54 AM
Re: DL360 G1 Problems - {DL360 Gen1 PIII Xeon 800 Rack UK (161080-031)}
Make sure you're using SmartStart CD 5.50
http://h18023.www1.hp.com/support/files/server/us/locate/20_1123.html
Important question, during POST, can you see the Integrated Smart Array Controller initializing?
RaMpaNTe
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тАО07-11-2006 08:35 PM
тАО07-11-2006 08:35 PM
Re: DL360 G1 Problems - {DL360 Gen1 PIII Xeon 800 Rack UK (161080-031)}
After everything that I had already tried, I swapped the system board for the second time and it worked fine after that. I feel my hunch was correct and that my first replacement board had the same fault as the original. However it's fixed now so I'll close this thread.
Thanks for all your interest.
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тАО07-11-2006 11:02 PM
тАО07-11-2006 11:02 PM