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DL360 G10 - Unsupported DIMM Configuration

 
markus.poeschl
Occasional Contributor

DL360 G10 - Unsupported DIMM Configuration

Hi HPE Forum,

 

I have a DL360 G10 with 8 x 16GB DIMM Modules (815098-B21).

So I looked up the Population guidelines > https://h20195.www2.hpe.com/v2/GetDocument.aspx?docname=a00017079enw 

Screenshot from 2019-06-05 10-30-29.png

 

That tells me to install into Slot 3, 5, 8 and 10. And that's what I did for both CPUs

IMAG0750.jpg

 

But I recieve:

IMAG0760.jpgIMAG0751.jpg

 

Could someone please point me to what I am doing wrong?

 

Thanks in Advance

Markus

1 REPLY 1
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Harsh_b
HPE Pro

Re: DL360 G10 - Unsupported DIMM Configuration

Hello Markus, 

As per given information, phyiscal memory installation seems to be OK, for 2 processor configuration it should be slot 3,5, 8 and 10 only.  I would suggest below actions if helps to fix the issue

1) Clear the NVRAM 

2) Ensure that BIOS is updated to latest version 

3) reseat the memory module and check

if still does not work the please log a support ticket with HPE technical team with AHS logs provided to check and assist you further.  

Thanks 

 


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