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DL360 G3 raid controller issue

marcelkoedijk
Frequent Advisor

DL360 G3 raid controller issue

Hi all,

I have a DL360 G3 thats show me the onboard smartarray raidcontroller. When i will manage the raid configuration from bios or smartstart cd i get some error. The raidcontroller say that there no physical disks visible at the controller. I have used U320 143GB disks.

* I have checked with another u320 disks
* Check the connector from motherboard
* Check disk to slot connector.
* Check power on disks
* Try another server and fix the issue.

Problem is now, what is wrong with the server and raidcontroller. Firmware's i used are from maintanance firmware cd 7.80.

Is't needed to make a call for this issue?
5 REPLIES
KMullins
Frequent Advisor

Re: DL360 G3 raid controller issue

When the server is booting up are you getting leds on the front of the hdd's?

Also the internal health led is this one flashing amber?

One more thing to check the scsi backplane open the server up behind the diskcage is the backplane, detach the cables on this and reseat the backplane.

start the server backup again, seen this before with several Dl360G3 and G4 booting up and no disks are detected normaly caused by the backplane not seated correctly.

kevin
KMullins
Frequent Advisor

Re: DL360 G3 raid controller issue

Just in case you need some pics on how to remove it have a look at

http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00064975/c00064975.pdf

page 2-30
marcelkoedijk
Frequent Advisor

Re: DL360 G3 raid controller issue

ok well done,

indeed the connector from backplane to motherboard wasn't good connected. Maybe happens while transport. push it done and CLICK.

And the disks are back.

thx for fast response

greetz marcel
marcelkoedijk
Frequent Advisor

Re: DL360 G3 raid controller issue

thread closed :)
KMullins
Frequent Advisor

Re: DL360 G3 raid controller issue

Brilliant :)