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DL360 G4 - Fans never spin down - No video

 
Sean Corbett
Advisor

DL360 G4 - Fans never spin down - No video

I have already replaced the system board and the symptoms of no video and fans never spinning down still exists.

It is hooked to a KVM, so I put it on its own keyboard/mouse/monitor, still no video and fans still on high. Also cleared NVRAM, no difference.

Any ideas???
I am an HP employee

*** If my answer helped you click on the KUDOS star on the left to say Thanks ***
8 REPLIES
James ~ Happy Dude
Honored Contributor

Re: DL360 G4 - Fans never spin down - No video

Hello Sean,

Does the Server Beeps without the DIMMs installed ? Any Amber/RED leds ?

Do you Have a Spare power supply to swap & try ?

Regards.
Sean Corbett
Advisor

Re: DL360 G4 - Fans never spin down - No video

All green health lights on front. I also have activity on both NICs. No red/amber anywhere.

I haven't tried pulling out the 1 DIMM to see what would happen.

Spare power suppply?? The server only has 1 and a blank in the other slot. I have a green light on the power supply though.

How might the power supply be doing this?? I don't have a spare but could aquire one.

Sean
I am an HP employee

*** If my answer helped you click on the KUDOS star on the left to say Thanks ***
James ~ Happy Dude
Honored Contributor

Re: DL360 G4 - Fans never spin down - No video

Oh I See !
The initial description did not mention about the LEDs. Well, try pulling out the DIMMs & booting to check Beeps. also, If you can, try another Power supply... whats the harm in trying !

;) Regards.
KarloChacon
Honored Contributor

Re: DL360 G4 - Fans never spin down - No video

hi

did you try minimum configuration I mean:

- 1 CPU
- 1 memory module
- No HDDs, no data cables.
- NO PCI cards

????

yes it would be a good idea check Power supply and power converter module (there the power supplies are plugged)

regards
Didn't your momma teach you to say thanks!
Sean Corbett
Advisor

Re: DL360 G4 - Fans never spin down - No video

Replaced the powersupply, no change.

The system only has 1 processor, 1 stick of ram and there are no pci cards. So its pretty much running at a min. config.

I did find some info that suggested it could be something ILo related, so I'm going to try pulling that.

I did notice that there was no activity on the HDs.

And it beeped when I pulled the only stick of memory.
I am an HP employee

*** If my answer helped you click on the KUDOS star on the left to say Thanks ***
James ~ Happy Dude
Honored Contributor

Re: DL360 G4 - Fans never spin down - No video

Hello Sean,

Is this a SCSI model or a SATA ?

In either case, there is an BACKPLANE for the HDD, & a power Converter module. Try reseating them as well.

Regards.
Sean Corbett
Advisor

Re: DL360 G4 - Fans never spin down - No video

It is the SCSI model. I've tried reseating the power backplane. I'll try the reseating everything for the HDs next.


Thanks!
I am an HP employee

*** If my answer helped you click on the KUDOS star on the left to say Thanks ***
e4services
Honored Contributor

Re: DL360 G4 - Fans never spin down - No video

It is not passing POST, therefore never initializing the video. Something is wrong at the hardware level. memory/slot, CPU, system/IO board, something.
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