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DL360 G4 SmartStart/Firmware cdrom hangs !

mhmd_25177
Occasional Visitor

DL360 G4 SmartStart/Firmware cdrom hangs !

I have a DL360 G4 with linux, I want to install server 2008/2003 on int I have tried SmartStart (almost all versions x86/64)

but with all It hangs when it's booting and it displays a message "smartstart: disk error".

I also tried to update the bios with the Firmware cdrom but the same error.

 

It loads the cdrom and when reading the cdrom...xx%...it displays the error message.

 

I also reset the bios to default.

 

I'm fighting for 3 weeks but nothing, any help?

8 REPLIES
Jimmy Vance
HPE Pro

Re: DL360 G4 SmartStart/Firmware cdrom hangs !

SmartStart v8.30 is the last version shown for that system on the support page.  There is a possibility that there is something wrong with the rom drive itself.  Have you attempted to just boot the OS media and install without SmartStart?

 

DL360 G4 main driver support page

 

http://h20565.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?cc=us&cc=us&lang=en&lang=en&sp4ts.oid=3288140&ac.admitted=1386771237551.876444892.492883150

 

 




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Torsten.
Acclaimed Contributor

Re: DL360 G4 SmartStart/Firmware cdrom hangs !

To rule out a problem with the CD, use the usbkey utility and create a bootable USB drive based on that ISO.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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mhmd_25177
Occasional Visitor

Re: DL360 G4 SmartStart/Firmware cdrom hangs !

Thank you...

 

Can I install server 2003/2008 without smartstart?

 

by the way I tried SSCD 8.3 but the same.

Torsten.
Acclaimed Contributor

Re: DL360 G4 SmartStart/Firmware cdrom hangs !

here is the link:

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_bd9b6997fbc7fc515f4cf4626f5c8d01=wsrp-navigationalState%3Didx%3D|swItem%3DMTX_2aa85604194243afbdb1c29a34|itemLocale%3D|mode%3D|action%3DdriverDocument&javax.portlet.tpst=bd9b6997fbc7fc515f4cf4626f5c8d01...

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Jimmy Vance
HPE Pro

Re: DL360 G4 SmartStart/Firmware cdrom hangs !

I can't recall if this system supports booting from a USB key




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mhmd_25177
Occasional Visitor

Re: DL360 G4 SmartStart/Firmware cdrom hangs !

Thnaks, I have downloaded it, and i'll try USB to install smartstart 8.3 (for G4)...I'll inform you...

mhmd_25177
Occasional Visitor

Re: DL360 G4 SmartStart/Firmware cdrom hangs !

Yes it's support booting from usb... 

mhmd_25177
Occasional Visitor

Re: DL360 G4 SmartStart/Firmware cdrom hangs !

Should I Update firmware (bios...) FIRST or just use smartstart?