HPE Community read-only access December 15, 2018
This is a maintenance upgrade. You will be able to read articles and posts, but not post or reply.
Hours:
Dec 15, 4:00 am to 10:00 am UTC
Dec 14, 10:00 pm CST to Dec 15, 4:00 am CST
Dec 14, 8:00 pm PST to Dec 15, 2:00 am PST
ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

DL360 G4 missing hard disk on boot

 
Joe Hegyi
Advisor

DL360 G4 missing hard disk on boot

I've had 4 brand new DL360 G4 servers (purchased a few weeks apart) that have trouble finding one of the hard disks on boot up. It only seems to happen on a warm boot. If I power off the server, then power it back on, it seems to work fine, until the next warm boot. I've already reseated the hard drives, and BIOS and firmware are the latest versions. Anyone else seen this happen?
5 REPLIES
Vijay_44
Honored Contributor

Re: DL360 G4 missing hard disk on boot

Try reseating the SCSI backplane. Does post report a HDD failure?
There’s your problem!!! This thing is set to EVIL!
Mahesh Kumar Malik
Honored Contributor

Re: DL360 G4 missing hard disk on boot

Hi Joe

Since Cold boot does not show problem, hardware seems to be OK. You can think of applying latest SP on OS

Regards
Mahesh
HGN
Honored Contributor

Re: DL360 G4 missing hard disk on boot

Hi

This looks like a hardware issue which should be either with the harddrive itself or the controller, there is a chance this can be a powersupply issue.

Rgds

HGN
Devender Khatana
Honored Contributor

Re: DL360 G4 missing hard disk on boot

Hi,

At which stage you finds that it is missing ?

I think it is a hardware issue only. Any OS does not show this sort of problems. I would suggest swaping the hard disk slot for confirming the hdd problem.

HTH,
Devender
Impossible itself mentions "I m possible"
Steven Baillie
Trusted Contributor

Re: DL360 G4 missing hard disk on boot

Try reseating the scsi backplane as mentioned before.

I had a DL 360 that could not find any of the disks. reseating the sci backplane sorted the problem.

steven