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тАО11-29-2006 02:49 AM
тАО11-29-2006 02:49 AM
DL360 G4P fan speed set to MAX: unbearable
We're about to field a DL360 G4P server to a customer but there's no way to set (back ?) the fan speed to Normal (no such choice in BIOS). It seems to be locked at full speed (thus, fixedpoint jet noise).
The customer can't accept that much noise in its office, so we're looking for a way out this disaster (no joke).
I've just read here a recent post about a similar problem with a G3 system, but what about the G4P?
Many thanks in advance for any help.
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тАО11-29-2006 03:02 AM
тАО11-29-2006 03:02 AM
Re: DL360 G4P fan speed set to MAX: unbearable
the DL360/DL380 G3+G4 have Hardware based Fan Control. To be sure they're runnning at full speed check the SMH --> Environment --> Fan Speed
When u power on hte server, the Fan should run at 70-80% .. when switching to OS the Agents take control over the Fan Control
Please verify this first.
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тАО11-29-2006 09:21 PM
тАО11-29-2006 09:21 PM
Re: DL360 G4P fan speed set to MAX: unbearable
Thank your for your help. I was indeed expecting some kind of control but I can't locate any "Environment" nor 3Fan Control" link from within SMH. The Agents I see are:
Integrated Agents
Protect Your Data (marketing hype)
HP Version Control Repository Manager
Other Agents
HP Insight Diagnostics
HP Network Configuration Utility
Management Processor
None
Other Software
HP Essentials Software
Does it require installing a specific agent, or yet another piece of software? I'm installing SMH from the SmartStart CD on a W2K3 Premium OS (MS CD). Sorry everyone for really dumb questions.
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тАО11-29-2006 10:43 PM
тАО11-29-2006 10:43 PM
Re: DL360 G4P fan speed set to MAX: unbearable
there should be a point similar like 'environemt'
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тАО11-30-2006 03:53 AM
тАО11-30-2006 03:53 AM
Re: DL360 G4P fan speed set to MAX: unbearable
Here's a screenshot of SMH as it shows up here.
Once again, sorry for bothering you and others with this.
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тАО11-30-2006 09:48 PM
тАО11-30-2006 09:48 PM
Re: DL360 G4P fan speed set to MAX: unbearable
seem you didn't configure the SNMP Settings to allow the communication from the agents.
Please select your SNMP Service and add the following communities.
PUBLIC [read] only
PRIVATE [read] and [write]
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тАО12-03-2006 09:56 PM
тАО12-03-2006 09:56 PM
Re: DL360 G4P fan speed set to MAX: unbearable
You were right, SNMP wasn't correctly configured. Thank you for pointing this out.
But now that it is OK, SMH offers no way to change any fan setting. Both fan groups are reported as running at "Normal" speed. Screenshot is attached.
It just looks like if HP recently decided that for several blade server series like this one, fan speed should be internally fixed to High speed and reported as Normal speed, so as to avoid possible thermal problems.
Should it be the case, we have a costly problem here.
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тАО01-02-2007 11:12 PM
тАО01-02-2007 11:12 PM
Re: DL360 G4P fan speed set to MAX: unbearable
How do we go about reducing the fans further so that I can find an acceptable noice level?
All help gratefully received
Regards
Paul.