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DL360 G5 incompatible with QLogic QLA4050C iSCSI HBA

 
Ken Kwan
Occasional Contributor

DL360 G5 incompatible with QLogic QLA4050C iSCSI HBA

I am having no success getting this iSCSI HBA to work in a DL360 G5.

What is the procedure to request a server BIOS update to support this hardware?

Ctrl-Q to access the QLogic BIOS config at boot causes the server to reboot. Installing the Windows driver causes the O/S to experience a System Halt.

All of our G4 servers are coming off warranty and now I have no viable upgrade path.


4 REPLIES 4
Jimmy Vance
HPE Pro

Re: DL360 G5 incompatible with QLogic QLA4050C iSCSI HBA

Have you tried calling support?
No support by private messages. Please ask the forum! Accept or KudoI work for HPE
Ken Kwan
Occasional Contributor

Re: DL360 G5 incompatible with QLogic QLA4050C iSCSI HBA

Yes, first step was to call HP Support. They flat out refused to help me with the problem since the QLA4050C is a 3rd Party non-HP product.

QLogic support went a step further admitting the QLA4050C has known incompatibility problems with the DL360 G5 servers. They suggested requesting HP escalate the issue to release a BIOS update.

Anyone here from Proliant Support available to help?
Jeff Venier
Occasional Visitor

Re: DL360 G5 incompatible with QLogic QLA4050C iSCSI HBA

Have you had any luck with this as of yet? I am a little concerned because I was planning on implementing QLogic 4062 HBA's in the same model server. I would like to know if it's going to be possible or not.
Ken Kwan
Occasional Contributor

Re: DL360 G5 incompatible with QLogic QLA4050C iSCSI HBA

No luck so far. We are investigating other server vendors now.