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DL360 G6 / G7 Memory Errors

jgonzalez
Occasional Advisor

DL360 G6 / G7 Memory Errors

We continue to receive:

Corrected \ uncorrected Memory Errors Detected The errors have been corrected, but the memory module should be replaced. Value 0 for CPU means memory is not Processor based

Have applied the following BIOS update:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=4091408&swItem=MTX-6fe187c984bc43a4bf97f99715&prodNameId=4091409&swEnvOID=4064&swLang=13&taskId=135&mode=3

but continue to receive random memory errors on only these model servers. SIM reports different dimm slots on same server in some cases. I do not believe we have that many bad dimms. Any help would be greatly appreciated, thank you.
2 REPLIES
Jan Soska
Honored Contributor

Re: DL360 G6 / G7 Memory Errors

Hello,
As mentioned in fixes in bios you aplied - the problem is caused by Intel Xeon 5600 cpus. If you have such, contact HP support and explain you still have the problem and wand final solution.

Jan
Pavel Bradut Boghita
Frequent Advisor

Re: DL360 G6 / G7 Memory Errors

You may want to reset the NVRAM (switch 6 on the board) after replacing the memory module. Had the same issue replaced memory, replaced cpu, the error was still present until I reset the NVRAM, no errors since.