DL360 G6 bluescreen installing win 2003

[Tony Robert]

Hello,

I'm trying to install win 2003 server enterprise edition on a DL360 G6.
During the "device installation" in 2003 installing, I have a lovely BOSD : IRQL_NOT_LESS_OR_EQUAL

The server is new and no PCI card is installed.
The BIOS version is P64.

Help !

[Michael A. McKenney]

What hardware is installed? What OS was on it before? Did you use smartstart?

[Tony Robert]

The Hardware is "OEM". I added a PCI card with a SAS port but I took away.

The server is new, then no OS was installed before.

Yes, I used smart start, provided with the server.

I updated the BIOS but I have the same error.

[Steve Begley]

Hi Tony,

I too have seen this problem - the fix is to use the R2 version.

I believe the problem is caused by the new Inter-processor communication on Intel chips which is not understood by the vanilla W2K3 install.

Hope this helps - regards,

Steve.B.

[Jonathan_Solis]

Please make sure you are using windows server 2003 R2 SP2 as nothing under that is supported.

If you try to install lower versions, you might encounter:

BSOD on Installation
NIC driver problems
Random Restarting
RAID connectivity problems
others.

This is the 2003 R2 SP2 matrix
http://h71028.www7.hp.com/enterprise/cache/583787-0-0-0-121.html

[Tony Robert]

Hi,

I called the HP support and the technician found a solution in the BIOS :

1. Go to System Options â Processor Options â Intel Hyper threading . Disable this option.
2. Go back to Processor Options and choose Core Disabling . Then choose One core .
3. Save the changes and reboot the server. Continue with the installation as normal.

It works ! The windows installation continued and then, I unable hyper-threading and multi-core.
FYI

[Michael A. McKenney]

2003 R2 and put on the latest firmware on the hardware before installing the OS. Download the latest firmware ISO and burn it to a DVD.

[Tony Robert]

No, win 2003 R2 is not necessary.
firmware = BIOS or smart update DVD ? the BIOS is up-to-dated.

[Jonathan_Solis]

I am sorry, I am actualy the person that wrote the work around that you mention.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01856117
This is the link to it.

The R2 SP2 it is necessary and this is just a work around the problem, the options you disable can be enable after installing the R2 SP2 on the server.

[Michael A. McKenney]

R2 is just an updated version of 2003. It is worth putting R2 on. It fixes many HP glitches.