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DL360 G7 410 Smart Array with PCIe SSD Fails to Boot

 
williamlolli
Advisor

Re: DL360 G7 410 Smart Array with PCIe SSD Fails to Boot

Another update;

 

After removing the PCIe SSD controller card fromthe DL 360 G8 and placing it in an HP Elite 8300 PC, I used Paragon Drive Copy Professional to copy the contents of the PCIe SSD Mirrored drive array (on the card) and imaged it over to a single 500GB WD HDD (2.5" SATA).

I then installed the 500GB 2.5" HDD inan available slot in the DL 360 G8 (with the PCIe card still removed from the DL360G8) and rembooted the DL360G8.

Using the SA config screen via boot sequence I added the 500GB WD HDD to the existing SA array (which had two 300GB SAS drives Mirrored in the configuration.

I then used Paragon Drive Copy Professional and was success in booting to the Paragon Drive Copy Professional WinPE screen of the application and imaged the 500GB Windows 2019 OS over to onto the two-300GB SAS mirrored drives.

SO - Paragon Drive Copy Professional DOES WORK - so long as the PCIe SSD card was removed from the system/

THE LESSON HERE IS:  THE DL360 G7 AND G8s do not like any kind of additional PCIe SSD cards - and their presence in the DL360 Gx sys causes fails in bootingto not only the PCIe card but to USB devices as well.

 

williamlolli
Advisor

Re: DL360 G7 410 Smart Array with PCIe SSD Fails to Boot

Hello Jimmy Vance,

How is this accomplished?

" have option ROMS load first"

 

Jimmy Vance
HPE Pro

Re: DL360 G7 410 Smart Array with PCIe SSD Fails to Boot

Under Advanced Options in RBSU

 

360G7-RBSU.jpg

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williamlolli
Advisor

Re: DL360 G7 410 Smart Array with PCIe SSD Fails to Boot

Thanks, Jimmy!!
Problem is... I have no "Load Option Card Devices First" choice because I have no "Option ROM Loading Sequence" menu under the ADVANCED OPTIONS menu section of the RBSU ver 3.00 utility. I am on BIOS ver P71 07/01/2015 and have no such listing. 

Since this is a factory refurb unit I also have no access to downloading a BIOS update (at least none I could find). If your P68 is newer (08/16/2015) and you know of a download link that may solve this problem, I would greatly appreciate a link.

Just to be clear: here my screenshot:

 

 

2019-11-30_13-51-19.jpg

Highlighted
williamlolli
Advisor

Re: DL360 G7 410 Smart Array with PCIe SSD Fails to Boot

2019-11-30_14-07-29.jpgJimmy,

Also I noticed you are on a G7 -- and I am on a G8 -- so that may make a difference.

In my original scenario my client has G7's. I bought a G8 to see if I could reproduce his problems, which I could -- and I thought if I found the answer to one (a G8), I could apply it to the other (a G7) -- apparently not.

I will poke around on the G8 and see if i can find a similar setting as your G7.

-- Well i looked -- but could not find anything on my G8 remotely similar to your BIOS Option Load. Above is the screenshot of the typical "hang" when the Slot1 is chosen for a boot point. Just an FYI