ProLiant Servers (ML,DL,SL)

DL360 G9 Memory Operating Frequency

 
EarlGay
Advisor

DL360 G9 Memory Operating Frequency

Hi

I'm struggling with my server memory, more precisely with the operating frequency.

I recently bought some memory kits which I thought were HPE but obviously not, also, two memory slots seem to be inoperational.

So I populated the memory by the memory population rules but I do have a maximum operating frequency of 2133Mhz.

The Bios is set to maximum, also the CPUs are eligible.

Is it because the Memory is not officially HPE?

I hope for some help.

 

Processors.pngMemory.png

4 REPLIES 4
EarlGay
Advisor

Re: DL360 G9 Memory Operating Frequency

Okay, I guess I found out the solution my own.

It's a V3 mainboard, it doesn't support 2400mhz.

EarlGay
Advisor

Re: DL360 G9 Memory Operating Frequency

well, I guess I still have the issue.

The bad system board has been replaced but the maximum operating frequency is still capped on 2133Mhz, what can cause this?

Bildschirmfoto 2020-07-26 um 08.57.50.pngBildschirmfoto 2020-07-26 um 09.00.47.png

SanjeevGoyal
HPE Pro

Re: DL360 G9 Memory Operating Frequency

Hello,

Please check/update server bios with the latest.

Share the IML error from the ILO home page for further analysis, if the issue still persists after system bios updates.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,


I am a HPE Employee

Accept or Kudo

EarlGay
Advisor

Re: DL360 G9 Memory Operating Frequency

well, the vendor changed the memory which solved the problem.

Bildschirmfoto 2020-07-30 um 19.13.43.pngI'm not happy how HPE handles it.