ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

DL360 Gen10 PCIE Slot 3 not PCIE Compatible?

DL360 Gen10 PCIE Slot 3 not PCIE Compatible?

We have a problem with DL360 Gen10 PCIE Slot 3. Most PCIE cards do not work in Slot 3 using the LP raiser (tried two of them), althought the same PCIE card works in PCIE slots 1 and 2 of the same server and also works in PCIE slot 3 of DL360 Gen9. We have tested 4 different types of PCIE cards (Moxa serial, etc.). ILO/AHS simply report PCIE slot empty when used in slot 3.

Only HPE cards seem to work in PCIE slot 3. We have tested P408i-p and that one works.

In the DL360 Gen10 Quickspecs HPE claims that all three PCIE slots are PCIE 3.0 compatible. No differences between the slots are stated except that the slot 3 requires a second CPU which is present here. Why does PCIE slot 3 seem to recognize only HPE cards without that fact being mentioned in the quickspecs?

Another difference seems to be that in BIOS there are some settings for PCIE slots 1 and 2 available, but no settings for PCIE slot 3.

4 REPLIES
FabioC1
HPE Pro

Re: DL360 Gen10 PCIE Slot 3 not PCIE Compatible?

Hi Peter Sokolov 

I saw in Quickspec 

Option: Slot 3 PCIe 3.0 (Requires 2nd processor)

Do you have the second processor ?

https://h20195.www2.hpe.com/v2/Getdocument.aspx?docname=a00008159enw

FabioC1 - HPE Pro

If this helps you with your issue, please click the thumb to register a Kudo.
If it resolves the issue, please consider marking it as an Accepted Solution.

Re: DL360 Gen10 PCIE Slot 3 not PCIE Compatible?

Yes, as I have written above, the second CPU is present in the server and the HPE card P408i-p works in PCIE slot 3. Both CPUs are visible in AHS Log where no faults are reported. Just the PCIE slot 3 is reported as empty in AHS Log and in ILO when any of the 4 different PCIE cards that work in slots 1 and 2 is inserted in PCIE slot 3.

The server configuration is:

Q9E97A HPE DL360 Gen10 X-B 3106 SP8155TV Svr/TV

860651-B21 HPE DL360 Gen10 Xeon-B 3106 Kit

865408-B21 HPE 500W FS Plat Ht Plg LH Pwr Sply Kit

867982-B21 HPE DL360 Gen10 LP Riser Kit

Two pcs. 872475-B21 HPE 300GB SAS 10K SFF SC DS HDD

 

Re: DL360 Gen10 PCIE Slot 3 not PCIE Compatible?

We have tested the same 4 types of PCIE cards in a DL380 Gen. 10. All cards that do not work in a PCIE slot 3 of a DL360 Gen. 10 work in any of the six DL380 PCIE slots. So only the PCIE slot 3 of DL360 Gen. 10 seems to be problematic.

It would not be a problem if quickspecs would mention in any way that the PCIE slot 3 of DL360 Gen. 10 has limited compatibility.  However HPE states that PCIE slot 3 has the same PCIE 3.0 compatibility as the slots 1 and 2 with the only difference that it requires a second CPU which we have installed.

Jimmy Vance
HPE Pro

Re: DL360 Gen10 PCIE Slot 3 not PCIE Compatible?

You need to call support and open a case.




__________________________________________________
No support by private messages. Please ask the forum!      I work for HPE

If you feel this was helpful please click the KUDOS! thumb below!