ProLiant Servers (ML,DL,SL)

Re: DL360 Gen9 drives failing left and right

 
bogeygolfer
Frequent Advisor

DL360 Gen9 drives failing left and right

Hello,

We have a client with some DL360 Gen9 servers and they just installed about 32 drives in these servers. Within a few days, 12 or so of the drives have "failed" (or given the imminent failure notification), and they continue to fail at a rate of 1-3 per day.

Obviously this isn't normal but is it possible that there is something about the servers or controllers that is causing these drive failures?

Thanks!

4 REPLIES 4
bogeygolfer
Frequent Advisor

Re: DL360 Gen9 drives failing left and right

Also note: these are authentic HPE drives 

bogeygolfer
Frequent Advisor

Re: DL360 Gen9 drives failing left and right

Does anyone have any insight into this, or experienced anything similar?

Jan Soska
Honored Contributor

Re: DL360 Gen9 drives failing left and right

Hello, this behavior is for sure not normal. Are all firmwares updated? if yes, let's alarm HPE support.

 

Jan

SanjeevGoyal
HPE Pro

Re: DL360 Gen9 drives failing left and right

Hello,

 

I would suggest to take the data backup.

Please share the hard disk ( model ) and SA controller and firmware version.

 

If possible share snap shot of ILO GUI because you unable to share AHS report .

 

Open ILO GUI----System Information----Storage----Take snapshot.


I am a HPE Employee

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