DL360 Hard drive fault

[Sultan Ahmed]

Hi I have a DL360 G3 server, which had a M/B fault which was replaced. Now it seems that both the hard drives (RAID 0) have failed as there is a constant red/orange light on. The hard drives have been replaced, however the array can not see any logical drives. Could this be a problem with the array card? anyone got any ideas

[Matti_Kurkela]

If both drives have been replaced, you may have to reconfigure the array controller (typically, press F8 at boot when the SmartArray controller is printing its startup messages).

MK

[Terry Hutchings]

Where is the LED currently lit? If the hard drives have been replaced with spares, then it would be normal for the controller to not see any logical drive unless there was one already configured on these replacements.

[Sultan Ahmed]

But what does the constant red/orange x mean, does that mean that the hard drives are faulty or the array controller?

[Sultan Ahmed]

ok, have had an engineer who has confirmed that the motherboard is faulty. This was replaced two days ago and since then the fault has appeared.

[Terry Hutchings]

I would recommend booting off of the Smart Start CD and looking in the array configuration utility. I would like to find out what that says about the array. I would wager it sees the logical drive as failed. You may need to delete the logical drive, recreate it, then restore.

[Sultan Ahmed]

The problem was related to the Motherboard, this was replaced again and all is good

[Grant P]

terry does that mean you owe him on the wager?

[Terry Hutchings]

No, cause he never went into the ACU while it was in this condition :)