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DL360 boot problem with PCI-X SCSI adapter

Cam_13
Occasional Visitor

DL360 boot problem with PCI-X SCSI adapter

I have searched everywhere and cannot figure this out.

I installed 374654-B21 SCSI Host Adapter in a DL360 G4p. This will be used to connect an Ultrium 1/8 library.

Problem: SCSI drives attached to 6i are no longer recognized and server will not boot.
I cannot figure out where the conflict is. I understand the logic that the server thinks that there are drives on the PCI adapter.

Boot order for adapters is set to 6i first but it cannot see the drives at all.

I've searched HP up and down and read manuals for 6i,DL360 and 374654 and nothing says what to do to resolve conflict or set jumper....HELP!
7 REPLIES
Steven Clementi
Honored Contributor

Re: DL360 boot problem with PCI-X SCSI adapter

Cam:

Can you enter the BIOS set up utility when the the 6i initializes during boot up? Check to see if you can see the drives there.

See if you can change the IRQ's the 2 cards are using, if at all in the RBSU.

Let us know.


Steven
Steven Clementi
HP Master ASE, Storage and Clustering
MCSE (NT 4.0, W2K, W2K3)
VCP (ESX2, Vi3, vSphere4, vSphere5)
RHCE
NPP3 (Nutanix Platform Professional)
Oleg Koroz
Honored Contributor

Re: DL360 boot problem with PCI-X SCSI adapter

You can try to pull card out see if that make difference, back to normal, or keep tape disconnected
reset SCSI backplane and make sure it seated correctly
Verify system Rom Update
Optional Card 64/133 should not cause problem â seeing drives
Ruslan
Respected Contributor

Re: DL360 boot problem with PCI-X SCSI adapter

Press F8 during start up - for using ORCA utility. Check the status jf your array configuration here.
e4services
Honored Contributor

Re: DL360 boot problem with PCI-X SCSI adapter

This is a know problem, if I remember correct. I will see if I can find the article
Hot Swap Hard Drives
e4services
Honored Contributor

Re: DL360 boot problem with PCI-X SCSI adapter

Well I guess that was something different, guy with an adaptec controller that would hang the POST
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=955487
I would suggest switching the order of the cards to see if that makes a difference, because it does sound like it is defaulting to the SCSI BIOS and not the 6i BIOS for the Boot and then the boot location id is messed up.
Hot Swap Hard Drives
Cam_13
Occasional Visitor

Re: DL360 boot problem with PCI-X SCSI adapter

Silly problem fixed after many gray hairs and pulling hair out.


I checked the backplane and it had unseated just a bit, almost unnoticable. Reseated and everything looks ok.
Cam_13
Occasional Visitor

Re: DL360 boot problem with PCI-X SCSI adapter

See above