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тАО12-21-2003 09:59 PM
тАО12-21-2003 09:59 PM
DL360 doesn't turn on
We've changed both of the Power supply and the system board but the problem persist.
Please advise if you have had this problem.
Thanks in advance
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тАО12-21-2003 10:22 PM
тАО12-21-2003 10:22 PM
Re: DL360 doesn't turn on
ftp://ftp.compaq.com/pub/supportinformation/techpubs/maintenance_guides/293948-4.pdf
hth
malvin
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тАО12-21-2003 10:36 PM
тАО12-21-2003 10:36 PM
Re: DL360 doesn't turn on
Thanks for your reply, but i couldn't explore the link you've indicated.
Can you please advise regarding the troubleshooting to do??
Thanks again
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тАО12-22-2003 12:14 AM
тАО12-22-2003 12:14 AM
Re: DL360 doesn't turn on
Try this one?
http://wwss1pro.compaq.com/support/reference_library/viewreferencelibrary.asp?countrycode=1000&catid=750&famid=784&prodid=5475|ProLiant+DL360+G3
And pick the "DL360 G3 Server Maintenance & Service Guide"
Hope that helps
Eric
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тАО12-22-2003 02:47 AM
тАО12-22-2003 02:47 AM
Re: DL360 doesn't turn on
http://h71025.www7.hp.com/support/reference_library/viewreferencelibrary.asp?countrycode=1000&catid=750&famid=784&prodid=5475|ProLiant+DL360+G3
this gives a reference to all the DL360 manuals
malvin
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тАО12-22-2003 02:57 AM
тАО12-22-2003 02:57 AM
Re: DL360 doesn't turn on
Can you please inform me if you have encountered such problems of DL360 G3
After that we unpack DL360 G3, it didn't turn on .
please advise
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тАО12-22-2003 03:35 AM
тАО12-22-2003 03:35 AM
Re: DL360 doesn't turn on
Yes I have seen this behavious when you upack a new server. The only thing to need to do is just reseat the components which you would in the normal course after moving a server. Most likely something is not plugged in or reseating properly.
Regards,
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тАО12-22-2003 12:35 PM
тАО12-22-2003 12:35 PM
Re: DL360 doesn't turn on
Just few things to check, if you leave the box open when you turn the power on do you see any led lights or have you got nothing lighting up which means not power at all? Also when booting do you see anything on the screen like he HP Logo or nothing? If nothing check the memory you have in the server and make sure it is the correct one as if it is not the right one you would have this kind of problem.
Good luck
Thierry
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тАО12-22-2003 02:52 PM
тАО12-22-2003 02:52 PM
Re: DL360 doesn't turn on
Good luck!
Seth
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тАО12-23-2003 01:31 AM
тАО12-23-2003 01:31 AM
Re: DL360 doesn't turn on
I though it was the main board but still had the same results. After some fault finding and changing some other parts I finally found out that it was one of the cpu fans that was not working correctly.
If u have the same symptoms try changing the whole ass├в y (part number: 305449-001) after all it is only one screw.
By the way I checked the manuals and I could not find this solution.
Good luck and Best wishes to all
Pier