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DL360 gen10 - Smart Storage Administrator - controller not found

Tim Gowen
Occasional Contributor

DL360 gen10 - Smart Storage Administrator - controller not found

In a new Proliant DL360 gen10 the smart storage controller doesn't show the controller or the array, unless you do an ADU report.

HPE Smart Array P408i-a SR Gen10 : Host Bus Adapter Info

   Marketing Name                       HPE Smart Array P408i-a SR Gen10
   Adapter Type                         Generic HBA
   Marketing Name                       HPE Smart Array P408i-a SR Gen10
   PCI Bus                              177
   PCI Device                           0
   PCI Function                         0
   PCI Subsystem ID                     272369154

HPE Smart Array P408i-a SR Gen10 : 1.1 TB SAS HDD (SN: Info Erased) : Physical Drive Info

   Interface                            SAS
   WWID                                 600508B1001C7D4D686A7150DB0D6C3C
   Drive Model                          HPE     LOGICAL VOLUME
   Serial Number                        Info Erased
   Firmware Revision                    1.60
   Total Blocks                         2343486044
   Marketing Blocks                     2362232020

Is this because the OS is blocking it, or is there another reason? I am hoping to run a new SPP on the server but I've downloaded storage controller software and run that already.