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DL360 wont boot

 
biggles991
Visitor

DL360 wont boot

Hello,

 

I have an old DL360 and it won't boot. All it does is turn on it's fans. What should I do next?

2 REPLIES
Lincy_Zachariah
Valued Contributor

Re: DL360 wont boot

Hi,

 

Check the following:

 

1) Health LEDs & Systems Insight Display LEDs

Some servers have an internal health LED and an external health LED, while other servers have a single system health LED. The system health LED provides the same functionality as the two separate internal and external health LEDs. Depending on the model, the internal health LED and external health LED may either appear solid or they may flash. Both conditions represent the same symptom. When the internal health LED on the front panel illuminates either amber or red, the server is experiencing a health event. Combinations of illuminated system LEDs (Systems Insight Display LED or LEDs on system board) and the internal health LED indicate system status.

 

2)Login to iLO to check the server status

The iLO subsystem is a standard component of selected ProLiant Servers that provides Server Health and Remote Server Manageability. The iLO subsystem includes an Intelligent Microprocessor, Secure Memory, and a dedicated Network Interface. This design makes iLO independent of the host server and its operating system. The iLO subsystem provides remote access to any authorized network client, sends alerts, and provides other server management functions.

If the issue not isolated with the above steps, try to bring the server to minimum configuration or base configuration to isolate the issue.

 

3)Steps to breaking the server down to the minimum hardware configuration / Base configuration:

During the troubleshooting process, user may need to break the server down to the minimum hardware configuration to isolate the issue. A minimum configuration consists of only the components needed to boot the server and successfully pass POST.

When requested to break the server down to the minimum configuration, uninstall the following components, if installed:

  • All additional DIMMs - Leave only the minimum required to boot the server - either one DIMM or a pair of DIMMs. For more information, see the memory guidelines in the server user guide.
  • All additional cooling fans, if applicable - For the minimum fan configuration, see the server user guide.
  • All additional power supplies, if applicable (leave one installed).
  • All hard drives.
  • All optical drives (DVD-ROM, CD-ROM, and so forth).
  • All optional mezzanine cards.
  • All expansion boards.

Before removing the components, be sure to determine the minimum configuration for each component and follow all guidelines in the server user guide.

Always use the recommended minimum configuration above before removing any processors. If users are unable to isolate the issue with the configuration above, user will then remove all but one of the additional processors.

 

 

Before removing or replacing any processors, be sure to follow the guidelines provided in server documentation. Failure to follow the recommended guidelines can cause damage to the system board, requiring replacement of the system board.

 

 

 

 

Thanks & regards,
I work for HP
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biggles991
Visitor

Re: DL360 wont boot

There is no external system health LED, there are 2 internal LED's on the mother board, which both show steady green.

I took out all the extra ram dimms and booted it with only 1 installed. It now boots half way and says "Non-System disk or disk error replace and strike any key when ready" Striking any key simply blanks the display for 1 second.

I cannot access the boot menu during start up as the only options available are F10(RAID setup) and F1(Continue).

Now what?