DL360E gen8 ilo 4 ILO Command Error

[jameszz1]

Hello,

Boot into F8, write ILO network configuration. But unable to open ILO
ping IP is down

I choose to go to F10 again
It shows ILO Command Error

How should I fix it? Please advise

[DeepakJajware]

Hello James 

Thank you for contacting HPE Community Support. 

I have checked your error which you mentioned below and I am sorry to inform that the ILO Port /Chip seems to be down or corrupted. 

ILO is not pingable and not able to access it via F9 or F10 are the symptomps of it . 

Please log a support case and replace the Spare ( System board ) 

Thank you