DL360G5 Will not boot from DVD Drive

[Philip Teale]

Hi

I have a new DL360G5 that will not boot of the internal DVD Drive. I have confirmed the IPL order in the BIOS and the CD/DVD Drive is listed as number one. I have even moved it to number 2 and back to 1 again without luck. I will probably need to warranty it but was hoping there might be an easy fix before I go through the pain...

Hope someone can help.

Cheers

Phil

[KarloChacon]

hi

basics

DVD has LED?
have you tried different CD?
have you checked cables?
don't you have another unit from another server?

my recommendation clear NVRAM (do you know procedure)


regards

[Philip Teale]

Hi

Thanks for the reply. I have tried everything you suggest without success. However, I haven't cleared the NVRAM - what is the procedure?

Regards

Phil

[KarloChacon]

hi

Procedure

check this, page 74 for the system Maintenance Sw location

http://bizsupport.austin.hp.com/bc/docs/support/SupportManual/c00710376/c00710376.pdf

1. Power down the server.
2. Remove the server cover.
3. Locate the System Maintenance Switch, and move the switch to the "On=Clear NVRAM" position.
4. Power the server back on until Power-On Self-Test begins.
5. After POST has started, power-cycle the server off.
6. Move the System Maintenance Switch back to the "Off" position.
7. Replace the server cover and power on the system. The server will boot normally.


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regards

[juan quesada]

Hi,

Easiest way to clear NVRAM is going to RBSU (9 options during POST) go to advance options and Erase non-volatile memory.

This way you donâ t have to open the server, burn something out with a static discharge and is a safer way for you.