- Community Home
- >
- Servers and Operating Systems
- >
- HPE ProLiant
- >
- ProLiant Servers (ML,DL,SL)
- >
- DL360G5 strange restart issues
ProLiant Servers (ML,DL,SL)
1753705
Members
4731
Online
108799
Solutions
Forums
Categories
Company
Local Language
back
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
back
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Blogs
Information
Community
Resources
Community Language
Language
Forums
Blogs
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-18-2009 09:43 AM
08-18-2009 09:43 AM
DL360G5 strange restart issues
Hi!
We have 2 dl360g5 servers with 2xquad core cpu and 14GB ram, e200i with 2x146GB sas hdd. We experienced strange issues on both servers: sometimes the servers are restarted by ASR because of the following errors:
"An Unrecoverable System Error has occurred (Error code 0x0000002B, 0x00000000)"
or
"PCI Bus Error (Slot 0, Bus 7, Device 8, Function 0)"
The Slot 0, Bus 7 Device 8 is the SA E200i controller. We updated the firmwares from the latest version of Firmware CD (version 8.60), but did not solve the problem (now the latest SmartStart cd is running with Insight Diagnostic complete test, without any error). I was running memtest, also without any error.
After googling a lot we've found the following url where a PSU problem is mentioned but we could not find anything about it: http://www.mail-archive.com/ntsysadmin@lyris.sunbelt-software.com/msg47524.html
I also searched here in ITRC and found similar issues, like this: http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1218554
The servers are running SLES11. Can someone tell us what to do or where to search for solution.
We have 2 dl360g5 servers with 2xquad core cpu and 14GB ram, e200i with 2x146GB sas hdd. We experienced strange issues on both servers: sometimes the servers are restarted by ASR because of the following errors:
"An Unrecoverable System Error has occurred (Error code 0x0000002B, 0x00000000)"
or
"PCI Bus Error (Slot 0, Bus 7, Device 8, Function 0)"
The Slot 0, Bus 7 Device 8 is the SA E200i controller. We updated the firmwares from the latest version of Firmware CD (version 8.60), but did not solve the problem (now the latest SmartStart cd is running with Insight Diagnostic complete test, without any error). I was running memtest, also without any error.
After googling a lot we've found the following url where a PSU problem is mentioned but we could not find anything about it: http://www.mail-archive.com/ntsysadmin@lyris.sunbelt-software.com/msg47524.html
I also searched here in ITRC and found similar issues, like this: http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1218554
The servers are running SLES11. Can someone tell us what to do or where to search for solution.
1 REPLY 1
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-19-2009 01:20 AM
08-19-2009 01:20 AM
Re: DL360G5 strange restart issues
Hello,
I have myself experienced similar issues with other servers where everything is showing up fine, and we tried replacing basically everything, and in the end, when we replaced both PSU it solved the problem. Either try 1/2 new PSU if you have spares or log a ticket with HP, attaching HPS reports and offline diagnostic logs so L2 can have a look at this issue.
/Joakim HP support
I have myself experienced similar issues with other servers where everything is showing up fine, and we tried replacing basically everything, and in the end, when we replaced both PSU it solved the problem. Either try 1/2 new PSU if you have spares or log a ticket with HP, attaching HPS reports and offline diagnostic logs so L2 can have a look at this issue.
/Joakim HP support
The difference between ordinary and extraordinary, is that little extra.
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
News and Events
Support
© Copyright 2024 Hewlett Packard Enterprise Development LP