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01-21-2019 04:33 AM - edited 01-21-2019 04:34 AM
01-21-2019 04:33 AM - edited 01-21-2019 04:34 AM
DL360Gen9 Network Alarms are never generated
Dears,
I am working on a DL360Gen9 Server having RHEL 7 as OS. Each NIC has 2 network cables plugged. Cables are redundant between the 2 NICs. The four cables are plugged in 2 diffrent charging switches. I have everything configured correctly with the OSS to display the Hw Alarms. Whenever for example I remove one of the Power Cables, I received an alarm.
The problem I am facing that whenever I try to unplug one or all the 4 cables, I never receive any HW Alarm from the alarms defined in the hp_alarm_definitions file.
Here are the expected error codes: (9618002 - 9618006 - 9618008 - 9618012 - 9618014).
As a conclusion, here are the questions:
1- Why whenever I unplug or make ifdown to one of the ports. I never receive a HW Alarm?
2- Is there any specific configuration to make these alarms generate?
Thanks a lot in advance.
Regards,
Karim Momtaz
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01-23-2019 12:19 AM
01-23-2019 12:19 AM
Re: DL360Gen9 Network Alarms are never generated
Hello Karim
Thank you for the posting the queries here.
However looking into the details it seems deeper technical analysis is needed for which a dedicated technical Expert can help here. Hence I request you to please conatct HPE Support team over phone and get a Ticket / Case logged again this Server serial number which is having issue.
https://www.hpe.com/us/en/contact-hpe.html
Also it would be helpful if detailed logs from units can be shared. We also might have to involve our OS exerts on this query and hence I urge you to please log a case.
Regards
HPE Team
I am an HPE Employee