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DL360P Fan speed 94%

 
rodrdanj
Occasional Advisor

DL360P Fan speed 94%

I have a DL360P with fan speed 94% with ambient temperature 16 centigrade degrees, in the same rack i have a DL360E and there is no problem with the fan speed, any idea that what it's happeing here?

 

Thanks in advance.

12 REPLIES 12
rodrdanj
Occasional Advisor

Re: DL360P Fan speed 94%

This is the firmware versions that ILO show up

System Programmable Logic Device Version: 0x2F
Server Platform Services (SPS) Firmware: 2.1.7.E7.4
SAS Programmable Logic Device: Version 0x0C
Power Management Controller Firmware Bootloader: 2.7
Power Management Controller Firmware: 3.3
Intelligent Provisioning: 1.61.45
iLO: 2.03 Nov 07 2014
HP Smart Array P420i Controller: 6.00
HP ProLiant System ROM Bootblock: 03/05/2013
HP ProLiant System ROM - Backup: 08/02/2014
HP ProLiant System ROM: 05/21/2018
HP Ethernet 1Gb 4-port 331FLR Adapter: 5719-v1.38 NCSI v1.2.46.0

Torsten.
Acclaimed Contributor

Re: DL360P Fan speed 94%

Update ILO to 2.70 and check the ILO health status from web interface.
This could be the well known NAND issue.

Hope this helps!
Regards
Torsten.

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rodrdanj
Occasional Advisor

Re: DL360P Fan speed 94%

Thanks for the replay, today i updated to 2.40 firmware version, i will try to upgrade to the 2.70 that you mentioned, and post the result.

BTW, 2.40 fimrware ILO version did the same thing, 94% fan speed.

ShruthiSK
HPE Pro

Re: DL360P Fan speed 94%

Hi, 

While updating the iLO firmware, please make sure to update even the BIOS as these 2 components are interdependent. 

These 2 components being in different versions may lead to incorrect reporting of the hardware component status. 

Regards,

Shruthi (HPE Employee)

Accept or Kudo

rodrdanj
Occasional Advisor

Re: DL360P Fan speed 94%

Hi, thanks for your response, yesterdey i updated the ILO version firmware to 2.70, no change, only when the room is under 13 celcius degrees it's when the speed slow down to 29% but if the room warm up to 15 (this ambiental temperature is read by the sensor of this server in particular and the other HP server in the same rack), the fans speeds up. The version of the BIOS it's P71 with date 05/21/2018

Doing some research on internet i found this link where the author shows up a table with many HDD Non-HP, and listed as no compatible with HP servers, it's that true? (as a non-HP offical source of information i can't assume as true without ask ).

Jimmy Vance
HPE Pro

Re: DL360P Fan speed 94%

There are so many variables, there is no way to essily answer your query.  What generation DL360 is this?

What does iLO show for temperatures on other sensors in the system?

How many CPU's and what speed?

How much memory?

How many hard drives?

What kind of workload is on the system.   

It isn't easy to compare to another server that may be configured differently in the same rack. Using non HPE branded drives can cause issues if the sensors cannot read the drive temps properly. Since dropping ambient a few degrees makes everything happy again, you need to try to isolate what sensor in the system is running hot

 

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Torsten.
Acclaimed Contributor

Re: DL360P Fan speed 94%

DL360P is Gen8, the "p" and "e" is unique to Gen8.

 

Consider to post screenshots of ILOs Diagnoszics and Thermal Map screen.


Hope this helps!
Regards
Torsten.

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those who understand binary, and those who don't.

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rodrdanj
Occasional Advisor

Re: DL360P Fan speed 94%

In deed it's a GEN 8, i saw yesterday the sensor 12-HDMAX with 48 °C, sensor 01-Inlet Ambient with 16-17 °C   (94% fan speed), today sensor 12-HDMAX with 47 °C and sensor 01-Inlet Ambient with 14 °C (57% fan speed increasings).

Temperature Graph

 

 

Torsten.
Acclaimed Contributor

Re: DL360P Fan speed 94%

How about the Diagnostics screen?

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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