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DL360p G8 P420i Smart Array ADU Fatal errors - help please

chrisr6
chrisr6
Occasional Advisor

‎05-25-2017 06:16 AM

‎05-25-2017 06:16 AM

DL360p G8 P420i Smart Array ADU Fatal errors - help please

Server hangs every day at random times. Motherboard (on board controller), HDD's and cables have been replaced. Logs:

[05/19 05:59:46] Fatal PR=0x9c04f0f0 D001 Op=03 PLErr=00 IopErr=22 S=00
[05/19 06:01:44] Fatal PR=0x9c052840 D000 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:01:44] Fatal PR=0x9c052840 D000 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:01:44] Fatal PR=0x9c052840 D000 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:01:44] Fatal PR=0x9c052840 D000 Op=03 PLErr=00 IopErr=22 S=00
[05/19 06:01:44] Fatal PR=0x9c052840 D001 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:01:44] Fatal PR=0x9c052840 D001 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:01:44] Fatal PR=0x9c052840 D001 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:01:44] Fatal PR=0x9c052840 D001 Op=03 PLErr=00 IopErr=22 S=00
[05/19 06:01:49] Fatal PR=0x9c04b5f0 D000 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:01:49] Fatal PR=0x9c052bf0 D000 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:01:49] Fatal PR=0x9c052490 D000 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:01:49] Fatal PR=0x9c04ed40 D000 Op=03 PLErr=00 IopErr=22 S=00
[05/19 06:01:49] Fatal PR=0x9c04ed40 D001 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:01:49] Fatal PR=0x9c04ed40 D001 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:01:49] Fatal PR=0x9c04ed40 D001 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:01:49] Fatal PR=0x9c04ed40 D001 Op=03 PLErr=00 IopErr=22 S=00
[05/19 06:03:44] Fatal PR=0x9c04fc00 D000 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:03:44] Fatal PR=0x9c04fc00 D000 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:03:44] Fatal PR=0x9c04fc00 D000 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:03:44] Fatal PR=0x9c04fc00 D000 Op=03 PLErr=00 IopErr=22 S=00
[05/19 06:03:44] Fatal PR=0x9c04fc00 D001 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:03:44] Fatal PR=0x9c04fc00 D001 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:03:44] Fatal PR=0x9c04fc00 D001 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:03:44] Fatal PR=0x9c04fc00 D001 Op=03 PLErr=00 IopErr=22 S=00
[05/19 06:03:48] Fatal PR=0x9c04e990 D000 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:03:48] Fatal PR=0x9c04e990 D000 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:03:48] Fatal PR=0x9c04e990 D000 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:03:48] Fatal PR=0x9c04e990 D000 Op=03 PLErr=00 IopErr=22 S=00
[05/19 06:03:49] Fatal PR=0x9c04e990 D001 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:03:49] Fatal PR=0x9c04e990 D001 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:03:49] Fatal PR=0x9c04e990 D001 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:03:49] Fatal PR=0x9c04e990 D001 Op=03 PLErr=00 IopErr=22 S=00
[05/19 06:05:44] Fatal PR=0x9c04d370 D000 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:05:44] Fatal PR=0x9c04d370 D000 Op=a3 PLErr=00 IopErr=22 S=00
[05/19 06:05:44] Fatal PR=0x9c04d370 D000 Op=a3 PLErr=00 IopErr=22 S=00

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Jimmy Vance
Jimmy Vance
HPE Pro

‎05-31-2017 09:53 PM - edited ‎05-31-2017 09:53 PM

‎05-31-2017 09:53 PM - edited ‎05-31-2017 09:53 PM

Re: DL360p G8 P420i Smart Array ADU Fatal errors - help please

Have you generated an ADU report and provided it to HPE support?




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chrisr6
chrisr6
Occasional Advisor

‎06-01-2017 01:30 AM

‎06-01-2017 01:30 AM

Re: DL360p G8 P420i Smart Array ADU Fatal errors - help please

The server is out of warrenty I'm affraid. Can I still get support?

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