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DL360p Gen8 Fans noisy 94% speed after firmware update

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robatworkuk
Occasional Advisor

DL360p Gen8 Fans noisy 94% speed after firmware update

Hello,

I have 2 of DL360p's that have both been sitting in an aircon server cabinet for about 5 years. One of them started giving the PSOD so I upgraded firmware, ilo and vmware, and sicnce then it's been great.

I just did exactly the same with the other Gen8, even using the same media (I did it from the SPP image -

  Service Pack for ProLiant 2017.04.0)

Now just on this server, once it's run through the BIOS settings, as soon as it boots into *either* vmware or for example intelligent provisioning (ie. after the double beep) the fans run to 94% and it is incredibly noisy. So the only change is new firmware. What I've tried changing:
Power settings
Fan settings - set to optimal cooling

Note the fans in the matching server in the same cabinet are at 19% as expected. in iLO all the temperature readings are showing normal as per the other server.

The only other thing to add is that since this upgrade, Bios and iLO complain about non-HP disks, which it didn't before. I can't imagine that has made the difference.......

So it isn't really likely to be something that just broke as I did the upgrade - has this happened to anyone else and what was the fix?

thanks

2 REPLIES
robatworkuk
Occasional Advisor

Re: DL360p Gen8 Fans noisy 94% speed after firmware update

Some further troubleshooting - I just switched the to redundant ROM holding the older 2014 version of P71.

Still going crazy with the fans. The other main firmware update was the P420i controller thaat went from v6 to v8. No idea if that's even possible to downgrade.

robatworkuk
Occasional Advisor
Solution

Re: DL360p Gen8 Fans noisy 94% speed after firmware update

OK I have "fixed" the issue by downgrading the P420i driver to v7.02Now the LEDs are back on and the fans are back to 19%, and the server isn't complaining about non-HP disks. So I can put this issue down to this combo:

  • Non HP disks in a Gen 8 Proliant
  • P420i
  • Firmware on P420i more than v7.02
  • HP deciding some time in 2015 or later that non HP disks on the P420i would make their servers inoperable

Server is back to the newest 2015 version of P71 bios