- Community Home
- >
- Servers and Operating Systems
- >
- ProLiant
- >
- ProLiant Servers (ML,DL,SL)
- >
- DL360p Gen8 Fans noisy 94% speed after firmware up...
-
-
Forums
- Products
- Servers and Operating Systems
- Storage
- Software
- Services
- HPE GreenLake
- Company
- Events
- Webinars
- Partner Solutions and Certifications
- Local Language
- China - 简体中文
- Japan - 日本語
- Korea - 한국어
- Taiwan - 繁體中文
-
- Advancing Life & Work
- Advantage EX
- Alliances
- Around the Storage Block
- HPE Ezmeral: Uncut
- OEM Solutions
- Servers & Systems: The Right Compute
- Tech Insights
- The Cloud Experience Everywhere
- HPE Blog, Austria, Germany & Switzerland
- Blog HPE, France
- HPE Blog, Italy
- HPE Blog, Japan
- HPE Blog, Middle East
- HPE Blog, Latin America
- HPE Blog, Russia
- HPE Blog, Saudi Arabia
- HPE Blog, South Africa
- HPE Blog, UK & Ireland
- HPE Blog, Poland
-
Blogs
- Advancing Life & Work
- Advantage EX
- Alliances
- Around the Storage Block
- HPE Blog, Latin America
- HPE Blog, Middle East
- HPE Blog, Saudi Arabia
- HPE Blog, South Africa
- HPE Blog, UK & Ireland
- HPE Ezmeral: Uncut
- OEM Solutions
- Servers & Systems: The Right Compute
- Tech Insights
- The Cloud Experience Everywhere
-
Information
- Community
- Welcome
- Getting Started
- FAQ
- Ranking Overview
- Rules of Participation
- Tips and Tricks
- Resources
- Announcements
- Email us
- Feedback
- Information Libraries
- Integrated Systems
- Networking
- Servers
- Storage
- Other HPE Sites
- Support Center
- Aruba Airheads Community
- Enterprise.nxt
- HPE Dev Community
- Cloud28+ Community
- Marketplace
-
Forums
-
Forums
-
Blogs
-
Information
-
English
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
07-15-2017 08:38 AM
07-15-2017 08:38 AM
Hello,
I have 2 of DL360p's that have both been sitting in an aircon server cabinet for about 5 years. One of them started giving the PSOD so I upgraded firmware, ilo and vmware, and sicnce then it's been great.
I just did exactly the same with the other Gen8, even using the same media (I did it from the SPP image -
Service Pack for ProLiant 2017.04.0)
Now just on this server, once it's run through the BIOS settings, as soon as it boots into *either* vmware or for example intelligent provisioning (ie. after the double beep) the fans run to 94% and it is incredibly noisy. So the only change is new firmware. What I've tried changing:
Power settings
Fan settings - set to optimal cooling
Note the fans in the matching server in the same cabinet are at 19% as expected. in iLO all the temperature readings are showing normal as per the other server.
The only other thing to add is that since this upgrade, Bios and iLO complain about non-HP disks, which it didn't before. I can't imagine that has made the difference.......
So it isn't really likely to be something that just broke as I did the upgrade - has this happened to anyone else and what was the fix?
thanks
Solved! Go to Solution.
- Tags:
- fan
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
07-15-2017 08:52 AM
07-15-2017 08:52 AM
Re: DL360p Gen8 Fans noisy 94% speed after firmware update
Some further troubleshooting - I just switched the to redundant ROM holding the older 2014 version of P71.
Still going crazy with the fans. The other main firmware update was the P420i controller thaat went from v6 to v8. No idea if that's even possible to downgrade.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
07-17-2017 02:47 AM
07-17-2017 02:47 AM
SolutionOK I have "fixed" the issue by downgrading the P420i driver to v7.02Now the LEDs are back on and the fans are back to 19%, and the server isn't complaining about non-HP disks. So I can put this issue down to this combo:
- Non HP disks in a Gen 8 Proliant
- P420i
- Firmware on P420i more than v7.02
- HP deciding some time in 2015 or later that non HP disks on the P420i would make their servers inoperable
Server is back to the newest 2015 version of P71 bios
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
05-06-2019 03:59 PM
05-06-2019 03:59 PM
Re: DL360p Gen8 Fans noisy 94% speed after firmware update
Hi,
I have the exact same issue.
would you be able to share with me how you downgraded the p420i from v8 to v7.02?
I have windows server 2016 on dl360p.
many thanks.
carlo.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
06-06-2019 02:04 PM
06-06-2019 02:04 PM
Re: DL360p Gen8 Fans noisy 94% speed after firmware update
I was having the same issue. The only way I found to downgrade the firmware for the P420I is by using the hp smart update manager. It can be downloaded by itself but works best as part of the SPP (Service Pack for Proliant). It can be difficut to obatin the software howerver if you do not have an active warranty or support contract with HPE. Once you have it you add the drivers/firmware you need to it. Then boot to it and select interactive firware update. Accept the licensing aggrement, then click on firware update. On step one once it finishes before you click next click on actions, then advanaced options. Under installation options chose (Downgrade & Rewrite Firmware- Allow already installed firmware componets to be downgraded or rewritten to older or same version). The click next and find the P420i firmware on the list and select it. Click deploy and once it is done it will as to restart.
Howerver it may not resolve your problem. I downgraded the P420I firmware and the iLo firmware to the oldest verison I could and still had the high fan speeds. I ended up having to get different hard drives. Some drives just will not work well with the other hardware. Some non HP drives do work, but HP recommends the HP drives and the HP Drives should work. Ohterwise you are just taking a chance when you get drives for it. As soon as I installed compatible drives the fans stayed steady at 19-20%.
Hopefully that helps.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
06-07-2019 04:23 AM
06-07-2019 04:23 AM
Re: DL360p Gen8 Fans noisy 94% speed after firmware update
This might be helpful: http://dascomputerconsultants.com/HPCompaqServerDrives.htm
Hewlett Packard Enterprise International
- Communities
- HPE Blogs and Forum
© Copyright 2022 Hewlett Packard Enterprise Development LP