We recently purchased 4 new DL370 G6s with the standard NC375i "Integrated" Quad Port Multifunction Gigabit Server Adapter.
The issues we are encountering with the new NC375i are as follows:
1) With Windows 2003 R2 x86 w/SP2 installed, the NIC Speed/Duplex cannot be set through device manager or through the HP teaming utility. Is there a way that this can be done?
2) If the server is powered up and allowed to POST, and then the NIC is plugged into the switch, the switch disables that port, almost as if it detects multiple MAC addresses on that port.
Same issue on a ML370 G6 with the quad port NC375i running SBS 2008 x64. The NIC shutdown during some windows updates, and when the server came back up it seemed to hang at step 3 of 3 - 0% done.
So far my only solution has been to turn off portfast on that port in the cisco switch. I'm going to verify I have the latest firmware on the nic.
I believe the problem is all to do with the network card driver version which comes with the Proliant support pack V8.25. The network card driver which is applied "HP NC375i Integrated Quad port mulitfunction Gigabit driver" v4.0.406.11846 is dodgy.
Upgrading the driver via the appriate of the two links above will bring the driver version to v4.0.505.0. This seems to fix the problem!
I'm running the exact same configuration (hardware and OS) as Shane. I've tried the driver update Nick suggested, but no luck. Has anyone found a solution?
The switch is detecting the embedded NICs as another switch, which causes the port to be disabled on the switch. I would recommend disabling this feature on the switch as a workaround until a permanent resolution is found.
HP is currently working on a new driver which resolves this type of behavior. The permanent fix is due to be released to the HP website in mid November.
Hi all, the same problem for me. Speed/Duplex Setting still grayed out. (see attached screenshot). Cisco switch port goes disabled. OS: w2008 x64. NC375i Firmware updated on first NIC to v. 9.80. Diver updated to v4.0.516.13005_w2k8 x64. NIC utility updated to 9.80.
Can any confirm the problem with speed settings and bpbduguard is solved or still exist in driver version v4.0.516.13005 ? Thx, Cop
The fix for the problem with BPDU is available now. I only listed the Windows online firmware, but looking around under the other operating systems will show this available for the other OS's also.
Netxen is Qlogics brand of NICs. I am unsure why they describe them on the download page as Qlogic when the item description on the server is Netxen, but they are the same NIC.
1. I installed FW 9.80 on my quad NC375i. It was a little bit tricky and I missed readme.txt in the softpack (sp45328.exe). Anyway, so works: nxflash_x64.exe -i "LocalAreaConnection1" -a
I will ask my LAN provider for re-activating of the port and will test it.
2. Your 2nd link is "diagnostic software and documentation for HP NC-Series". May be you want link it to the driver? Anyway, I found in the diag&docu-package (sp45326.exe) very strange info:
Relnotes.txt -> "HP does not support forcing a speed/duplex setting on NC375x adapters. The setting must be set to Auto/Auto only so that a link may be established."
spanning-tree bpduguard is the config element on the switch interface causing the port to go "err-disabled"
we are seeing this in our environment, and it is acutely troublesome. Downloaded the SP45328.EXE "fix", and have not been able to get the nxflash_x86 or any other of the associated utilities to run. Not nxlic.exe, nor nxudiag.exe. getting the following error:
NetUserGetInfo:failed
Now, before someone points me to the "HP NC510C losing connection" thread, indicating the issue is with servers over 32GB of RAM (which ours is), we removed RAM in our server, getting it down to 12GB, and still no joy. any other thoughts, ideas, or suggestions?
especially this in bold Notice: HP ProLiant DL370 G6 and HP ProLiant ML370 G6 Servers - HP NC375i Integrated Quad Port Multifunction Gigabit Server Adapter Is Designed to Only Use the Auto/Auto (Optimum Connection) Speed/Duplex Setting
OK, application of the new firmware tends to make this error (BPDU sent from NIC to switch port effectively shutting down switch port when BPDUguard is enabled) less frequent, but doesn't appear to resolve it 100% of the time. This issue is acutely troublesome in our environment, and the HP support staff has been less than efficient in recognizing or permanently resolving it. Has this still be an issue for anyone else?
I am having the same issue. Firmware and driver update have no impact on issue. If I disable BPDUGUARD, it will shut on Spanning Tree. If I disable PORTFAST, it will come up for a period of time but eventually disable.
After some tests I see, that this issue occures only if NC375i connected to FA (100mb)Cisco ports. GI ports(1000mb) are not affected... Can anyone agree with me? Regards J.Kopp
