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DL370G6 NC375i firmware upgrade issue

DjeDje_zr7
Occasional Contributor

DL370G6 NC375i firmware upgrade issue

Hello,
i want to upgrade the firmware of my NC375i network card but I have this error :

EnableDevice: Failed to invoke DIF_PROPERTYCHANGE
nx_driver_quiescent_mode failed


result of the command :
C:\SWSetup\sp47194>nxflash_x64.exe -i "Connexion au réseau local 5" --all

Last Session of nxflash was closed abruptly
Do you wish to clear the settings? (Y/N) Y
Reloading the driver please be patient
EnableDevice: Failed to invoke DIF_PROPERTYCHANGE
nx_driver_quiescent_mode failed
EnableDevice: Failed to invoke DIF_PROPERTYCHANGE
nx_driver_quiescent_mode failed
0/8 - Init
*** Currently in flash ***
Board Type : HP NC375i Integrated Quad Port Multifunction Gigabit Server A
dapter
Firmware Version : 4.0.406
MAC Address 0 : 18:A9:05:6E:21:24
MAC Address 1 : 18:A9:05:6E:21:25
MAC Address 2 : 18:A9:05:6E:21:26
MAC Address 3 : 18:A9:05:6E:21:27
Serial Number : KD9BMP1067
NIC binary romimage found in C:\SWSetup\sp47194
Rom Image : C:\SWSetup\sp47194\phantom_romimage
1/8 - Extracting Romimage
Firmware version From Board: 4.0.406
Firmware version From Romimage: 4.0.520
WARNING: This operation will take the NIC offline.
Do you wish to upgrade? (Y/N) Y
EnableDevice: Failed to invoke DIF_PROPERTYCHANGE
7/8 - Performing cleanup
8/8 - Finished

could you tell me how to update the firmware?
Regards,
Jerome
9 REPLIES

Re: DL370G6 NC375i firmware upgrade issue

Hi,
Try this below link.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3884310&swItem=MTX-46bb8605503149bf9c8c12fb6f&prodNameId=3884311&swEnvOID=4024&swLang=13&taskId=135&mode=4&idx=2

This is how we thank each other in the forum

http://forums11.itrc.hp.com/service/forums/helptips.do?#33

Regards.
Kind Regards,
Erdogan.
I am HPE Employee

If this helps you with your issue, please click the thumb to register a Kudo.
If it resolves the issue, please consider marking it as an Accepted Solution.
The comments in this post are my own and do not represent an official reply from the company. No warranty or guarantees of any kind are expressed in my reply.
DjeDje_zr7
Occasional Contributor

Re: DL370G6 NC375i firmware upgrade issue

Thanks for your answer, but I have already try this firmware (sp45328), and I have de same error (with sp47194).

Regards,Djedje

Re: DL370G6 NC375i firmware upgrade issue

Firmware Maintenance CD with all system update.
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3890172&prodNameId=3890173&swEnvOID=1005&swLang=13&mode=2&taskId=135&swItem=MTX-cdee9b93a98c43bb95653f9d41

regards.
Kind Regards,
Erdogan.
I am HPE Employee

If this helps you with your issue, please click the thumb to register a Kudo.
If it resolves the issue, please consider marking it as an Accepted Solution.
The comments in this post are my own and do not represent an official reply from the company. No warranty or guarantees of any kind are expressed in my reply.
DjeDje_zr7
Occasional Contributor

Re: DL370G6 NC375i firmware upgrade issue

I already try it to but the upgrade doesn't appear when I boot with the CD.

I found this in readme of the maintenance CD :

Supported firmware
The Firmware Maintenance CD provides the means to update the following firmware.
Firmware type Supported by HP Firmware Maintenance CD

NetXen NIC firmware No

regard,
DjeDje

Re: DL370G6 NC375i firmware upgrade issue

DjeDje, OS version ?
Kind Regards,
Erdogan.
I am HPE Employee

If this helps you with your issue, please click the thumb to register a Kudo.
If it resolves the issue, please consider marking it as an Accepted Solution.
The comments in this post are my own and do not represent an official reply from the company. No warranty or guarantees of any kind are expressed in my reply.
DjeDje_zr7
Occasional Contributor

Re: DL370G6 NC375i firmware upgrade issue

Windows 2008 server Std X64 (no SP, no update)

DjeDje
DataCenterOperator
Occasional Visitor

Re: DL370G6 NC375i firmware upgrade issue

same issue on dl380g6 w2k8 r2 64bit

our workaround: update firmware under sles 11 with installed psp 8.30 and the CP012583.scexe

lokk like this:
root:#./CP012583.scexe -c
Copyright (c) 2009 Hewlett-Packard Development Company, L.P.

MAC PCI-ID NIC
18:00:05:E9:00:00 4040-0100-103C-705B HP NC522SFP Dual Port 10GbE Server Adapter

(Installed) (Available) Interface WOL PXE NCSI
Image Version Image Version eth2 ON ON NS
---------------------------------------------------------------------------
ROM 4.0.406 ROM 4.0.520


root:# ./CP012583.scexe -s
root:# ./CP012583.scexe -c
Copyright (c) 2009 Hewlett-Packard Development Company, L.P.

MAC PCI-ID NIC
18:00:05:E9:00:00 4040-0100-103C-705B HP NC522SFP Dual Port 10GbE Server Adapter

(Installed) (Available) Interface WOL PXE NCSI
Image Version Image Version eth2 ON ON NS
---------------------------------------------------------------------------
ROM 4.0.520 ROM 4.0.520
DataCenterOperator
Occasional Visitor

Re: DL370G6 NC375i firmware upgrade issue

or only:

root:# ./CP012583.scexe
Copyright (c) 2009 Hewlett-Packard Development Company, L.P.

Update firmware on eth4 : ROM 4.0.406 to 4.0.520
y/n/q/c (y):

The Firmware Upgrade will take several minutes. Please be patient.

Selecting HP NC522SFP Dual Port 10GbE Server Adapter MAC: 18:A9:05:E9:DE:A8

Update firmware on eth4 : ROM 4.0.406 to 4.0.520
MAC 18:00:05:E9:00:00 Upgrade SUCCESS

NIC firmware update complete.
Jürgen Stöberl
Occasional Visitor

Re: DL370G6 NC375i firmware upgrade issue

Same problem here on Server 2003 x64 (beside PXE problems with this adapter...)

always error message:
NetUserGetInfo:failed ,

getting crazy here with this adapter!