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DL380 BSOD due to CPU microcode revision mismatch??

Chris Velasquez
Contributor

DL380 BSOD due to CPU microcode revision mismatch??

I have a customer that is experiencing BSOD on a DL380G3 running Windows 2003. They've logged a call with Microsoft and received the following;

The problem was caused by an overwrite of a 32 byte region of the page table. This happens to be the hardware cache granularity for the x86 processor. It looks like it could either have been caused by a faulty driver or a hardware error.

In any event case, it looks like you have a microcode revision mismatch on the two processors. I recommend that you get the latest BIOS flash installed on this machine.

0: kd> !cpuinfo
CP F/M/S Manufacturer MHz PRCB Signature MSR 8B Signature Features
TargetInfo::ReadMsr is not available in the current debug session
0 6,11,1 GenuineIntel 1396 0000001c00000000 00003fff
1 6,11,4 GenuineIntel 1396 0000000100000000 00003fff


The 1C and 10 aren't the same - that's bad, and will need to be fixed via a BIOS update.

Please see:
842465 Stop 7F, 0x00000008 (double-fault) error occurs because of a single-bit error.

Has anyone seen this and does a "System Bios" upgrade effect the CPU Microcode revision??

Thanks,
Chris Velasquez
1 REPLY
Oleg Koroz
Honored Contributor

Re: DL380 BSOD due to CPU microcode revision mismatch??

http://h18023.www1.hp.com/support/files/server/us/download/21979.html

http://h18023.www1.hp.com/support/files/server/us/revision/6900.html

.. ProLiant DL380 G3 ROM P29 (09/15/2004)
Updated to integrate the latest Intel processor support code into ....