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08-15-2004 10:49 PM
08-15-2004 10:49 PM
DL380 G2 CPU Stepping Level
Hi - We have a DL380 G2 running W2K Server sp3 and patches and HP Openview app with processor spec:
Speed 1.26 Ghz
Family ID 6
Model ID 11
Hyperthreading Virtual Processors Per CPU Disabled
Stepping ID 4
IA32 64-bit Extension No
L1 Cache 32KB
L2 Cache 512KB
Installed Yes
We added a second cpu which was identical except for stepping level ( http://www.eventid.net/display.asp?eventid=41&eventno=313&source=Application%20Popup&phase=1 ). The server runs OK - but will reboot a few times a week (at approx the same time when certain HP OVPI reports are run) When removing CPU reboots do not occurr. Has anyone experienced this? Do we need to get a cpu with identical stepping/revision levels?
Speed 1.26 Ghz
Family ID 6
Model ID 11
Hyperthreading Virtual Processors Per CPU Disabled
Stepping ID 4
IA32 64-bit Extension No
L1 Cache 32KB
L2 Cache 512KB
Installed Yes
We added a second cpu which was identical except for stepping level ( http://www.eventid.net/display.asp?eventid=41&eventno=313&source=Application%20Popup&phase=1 ). The server runs OK - but will reboot a few times a week (at approx the same time when certain HP OVPI reports are run) When removing CPU reboots do not occurr. Has anyone experienced this? Do we need to get a cpu with identical stepping/revision levels?
2 REPLIES
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08-15-2004 11:05 PM
08-15-2004 11:05 PM
Re: DL380 G2 CPU Stepping Level
Brian:
Yes, this is not surprising at all. The stepping levels really need to match.
Did you get the "offending" processor from HP/Compaq or from a third party vendor?
There is a "possible" alternative to purchasing the correct processor:
You can switch the processors around. The bootstrap processor needs to be the lower of the two. You must have bios up to date past 06/26/02, but just load the latest version:
http://h18000.www1.hp.com/support/files/server/us/download/20884.html
Yes, this is not surprising at all. The stepping levels really need to match.
Did you get the "offending" processor from HP/Compaq or from a third party vendor?
There is a "possible" alternative to purchasing the correct processor:
You can switch the processors around. The bootstrap processor needs to be the lower of the two. You must have bios up to date past 06/26/02, but just load the latest version:
http://h18000.www1.hp.com/support/files/server/us/download/20884.html
Enjoy!
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__________________________________________
Was the post useful? Click on the white KUDOS! Star.
Do you need help with your HP product?
Try this: http://www.hp.com/support/hpgt
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08-15-2004 11:39 PM
08-15-2004 11:39 PM
Re: DL380 G2 CPU Stepping Level
Thanks a lot for the quick reply - we added the second processor (with the higher stepping) to the second slot and bios has been updated, so looks like we may need to purchase another processor. Thanks again
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
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