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DL380 G3, CPU Monitor

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frank muise
Occasional Advisor

DL380 G3, CPU Monitor

The servers rocking a Intel Xeon Processor 2.8 GHz/400MHz - 512KB.

The server keeps resetting for no reason so I want to see the temperature of the CPU, but no temperature monitors I can find support this CPU. If the documentaion says they do, it still doesn't work.

Any suggestions?
5 REPLIES
David Claypool
Honored Contributor
Solution

Re: DL380 G3, CPU Monitor

Check the IML for events that correlate with the reset time.
cnb
Honored Contributor

Re: DL380 G3, CPU Monitor

Hi Frank,

What OS version & BIOS revision are you running?

Do you have all of the current system firmware and drivers (health) installed?

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3288130〈=en&cc=us&taskId=135&prodClassId=-1&prodTypeId=15351&prodSeriesId=316529

The DL380 G3 will use the software health drivers to monitor/control the system environment (if they are installed). If the software drivers are not installed it will use hardware BIOS to monitor the system. Either way the system should have some record that you can pull up through the IML or diags.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01214901&prodTypeId=15351&prodSeriesId=316529

Rgds,
frank muise
Occasional Advisor

Re: DL380 G3, CPU Monitor

How do I read IMLs?
cnb
Honored Contributor

Re: DL380 G3, CPU Monitor


Connect to the iLO port or use SMH, SIM, etc...

There are several ways:

User Guide:

http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01122783/c01122783.pdf

Service Guide:

http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c00065010/c00065010.pdf


Manuals:
http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual〈=en&cc=us&docIndexId=64180&taskId=135&prodTypeId=15351&prodSeriesId=316529


Rgds,
Gianluca Pasqualini
Occasional Visitor

Re: DL380 G3, CPU Monitor

I've DL380 G5 (Debian 5.0 installed) with same problem: server make automatic shutdown in few seconds when hpasmd is started.
I've disabled ASR and server make no more shutdown even if syslog report this message:

hpasmlited[3911]: CRITICAL: System Overheating (Zone 3, Location CPU, Temperature Unknown)
hpasmlited[3911]: CRITICAL: System Overheating (Zone 4, Location CPU, Temperature Unknown)

So I've starte hpasmcli and found that:

Sensor Location Temp Threshold
------ -------- ---- ---------
#1 I/O_ZONE 43C/109F 70C/158F
#2 AMBIENT 28C/82F 39C/102F
#3 CPU#1 255C/491F 127C/260F
#4 CPU#1 255C/491F 127C/260F
#5 POWER_SUPPLY_BAY 44C/111F 77C/170F
#6 CPU#2 - 127C/260F
#7 CPU#2 - 127C/260F

Indeed 1 CPU only is installed, but I'm surprised that zone 3 and 4 report an incorrect temperature (unknown/overheat).

Is this an hw or firmware problem?

Thanks for any answer.

/// Gianluca