DL380 G3 Fatal System Error & Memory Parity Error

[Wilfred Andrew Delamy]

Dear Gurus,

I have one HP Proliant DL380 G3 server that just went off. After restarting, I noticed two blue screen errors that appeared one after the other. This first error message is: c000021a (Fatal System Error) which last for few seconds followed by this blue screen error: Hardware Malfunction, "Check your hardware vendor for support." "Parity check/Memory Parity Error." The system has halted. I have used "Last Known Good, Safe Mode, Safe Mode with Command Prompt, Swapped Memory, Pressed the NMI switch on the motherboard, checked and re-fix-in the processors (cuz i have two), taken out and refix the riser card and disabled Hyper Threading in the bios but all to no avail. Can anyone help me out??? P/S: I have Windows 2000 Server running on this server with Oracle too.

[Shiraj Fernando]

Hi,
Make sure you have the latest firmware and PSP.

Check these MS KB articles.
http://support.microsoft.com/kb/222973
http://support.microsoft.com/kb/330303

You can also find many related threads with useful hints that will help you to zero in on the issue, if you search in itrc.

Regards,
Shiraj

[TRS]

Dear,
As MY Knowladge its memory issue.
Check your Memory modules by Swaping one by one....

If memories are ok then suspected problem with your memory slots on motherboard.



Regards,
TRS