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DL380 G3 Latest Support pack Video problems

Ross McPhaden_2
Occasional Advisor

DL380 G3 Latest Support pack Video problems

The above mentioned server will not boot when applying the latest video drivers contained in the support pack. When booted with last known good config it does boot but gives limited video resolution 800x600 16 colours.


Anybody any ideas?

5 REPLIES
Robin_37
Trusted Contributor

Re: DL380 G3 Latest Support pack Video problems

what is the operating system?
do u have pcanywhere instaleld in the server?
Ross McPhaden_2
Occasional Advisor

Re: DL380 G3 Latest Support pack Video problems

OS is Windows 2000 Server SP4 and No PC anywhere is not installed.

This problem only arose after I applied the latest Support pack.

Was working fine until I appled it.

thks
Brian_Murdoch
Honored Contributor

Re: DL380 G3 Latest Support pack Video problems

Ross,

Try applying the driver itself from the following link, rather than the full PSP. The video chipset on the DL380-G3 is an ATI RAGE XL with 8Mb ram .

http://h18023.www1.hp.com/support/files/server/us/download/20307.html

I hope this helps,

Brian
Ross McPhaden_2
Occasional Advisor

Re: DL380 G3 Latest Support pack Video problems

Thanks Brian,

I sould have been more specific.

I have tried that but when it reboots it just blue screens again.

The reboots when selecting last known good config.

I have also re applied SP4 just incase something was corrupt and then reapplied the PSP.

Was considering download the ATI driver from the ATI site rather then HP to see if this made any difference. Also tried applying the old vode driver but still the same.

:-(

Ross
diego_53
Occasional Visitor

Re: DL380 G3 Latest Support pack Video problems

I need the some drivers but for windows 2003

Thanks