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DL380 G3 RAGE XL blue screen after update Agent 7.20

 
bruno roncoroni
Advisor

DL380 G3 RAGE XL blue screen after update Agent 7.20

Hello,

I have a problem
On my DL380 i have upgrading the agent in version 7.20
Driver 5.0.2195.5022
I have a blue screen in normal mode
Boot in mode without failure it's OK
Screen in 640x480 reboot in normal mode OK

But when i try to change the parameters video
i have a blue screen
What can i do
thank you for your assistance
4 REPLIES 4
John Dongworth
Advisor

Re: DL380 G3 RAGE XL blue screen after update Agent 7.20

boot sever to safe mode (VGA mode)
install video driver from earlier PSP (6.X should be OK)
Reboot!

should work OK now!

Have seen this on lots of DLs (360's and 380's), just need to downgrade the video driver and the blue screen goes away!!! :)
bruno roncoroni
Advisor

Re: DL380 G3 RAGE XL blue screen after update Agent 7.20

I have reinstalled agent's 7.20
The boot it's OK
My video board is RAGE XL PCI
The version of the driver is 5.0.2195.5022

My new problem is as follows
the video east blocks 16 colors and the resolution in 800x600 and any modification is not possible only downgraded to 640x480
Help
Thank You


sascha_8
Occasional Advisor

Re: DL380 G3 RAGE XL blue screen after update Agent 7.20

Hi,
a remote control software can cause this bluescreen. Try to update the systemrom and also the ilo or Riloe-firmware, update the riloe/riloe2/ilo/ management driver and display driver. Try version 7.30.
If there are two display adapters in the device manager, disable the one with the !(mark).
bruno roncoroni
Advisor

Re: DL380 G3 RAGE XL blue screen after update Agent 7.20

Thank You
It's now OK
I have desintalled PC Anywhere and installing agents 7.30